
Meet the 35+ Speakers from 2021
Click on the speaker pictures for their biography and session overview.
Interested in speaking at the next edition October 25-26? Then reach out here.
Eric Gillanders
Global Warranty Systems Manager
Ford Motor Company
Robert Lecznar
Senior Director Service Operations & Warranty
Audi of America
Andrew Conville
Director of Aftersales Dealer and Customer Support
Mahindra
Joe Werth
VP, Integrated Warranty, Total Cost of Ownership and Uptime
Navistar
Jose Clemente
Warranty Performance & Parts Review Supervisor
General Motors
Jeff Sutter
Global Director, Innovation & Continuous Improvement Methodologies, Warranty
Nexteer Automotive
Luis Gerardo Mendez
Warranty and Service Engineering Leader
GKN Automotive
Lauren Wehrly
Manager, Warranty Cost Management and Claim Administration
Audi of America
Jossey Bertollini
Lead Product Engineer
Magna Seating Systems Engineering
Brian Crossin
Academy Instructor
National Automobile Dealers Association
Renee Stephens
Vice President, Competitive Quality Benchmarking
We Predict
Scott Mattoon
Director and Industry Advisor - Manufacturing and Automotive
Salesforce
Antonietta Polsinelli
Global Warranty New Business Strategy Manager
Ford Motor Company
Brian Martensen
Senior Program Manager – Quality Products & Services
AIAG
Doug Bell
Principal
Extended Warranty & Service Contract Consulting
Jason Payne
Founder & Chief Intelligence Officer
JPSI Warranty Strategy & Intelligence
Designed by Warranty Chain Executives
2 business-critical days featuring an unrivaled, engaging experience covering:
Join us in Detroit, MI
The Westin Southfield Detroit Hotel
MAPconnected offers room rates at the Westin Southfield Detroit, A Marriott Hotel at a discounted rate of $175 per night plus state and local taxes. Book before August 31st to guarantee room and group rate. After September 1st rooms and rates are subject to availability.
Book your group rate for Vehicle Service & Warranty Lifecycle Summit
We look forward to seeing you all there again soon!
Sponsors
Media Partners
Come away with invaluable learnings and tools that will reduce costs and friction and lead to enhanced product quality, brand loyalty and customer satisfaction.
MAPconnected’s roundtable will provide unrivaled industry perspectives through strategic roundtable discussions, valuable peer connections and real-business cases that will streamline and strengthen your Warranty Lifecycle Roadmap.
Connect

Engaging Networking Opportunities
Benchmark
