THANK YOU 35+ Speakers
Click on the speaker pictures for their biography and session overview.
Interested in speaking at the next edition October 25-26? Reach out here.
Eric Gillanders
Global Warranty Systems Manager
Ford Motor Company
Robert Lecznar
Senior Director Service Operations & Warranty
Audi of America
Andrew Conville
Director of Aftersales Dealer and Customer Support
Mahindra
Joe Werth
VP, Integrated Warranty, Total Cost of Ownership and Uptime
Navistar
Jose Clemente
Warranty Performance & Parts Review Supervisor
General Motors
Jeff Sutter
Global Director, Innovation & Continuous Improvement Methodologies, Warranty
Nexteer Automotive
Luis Gerardo Mendez
Warranty and Service Engineering Leader
GKN Automotive
Lauren Wehrly
Manager, Warranty Cost Management and Claim Administration
Audi of America
Jossey Bertollini
Lead Product Engineer
Magna Seating Systems Engineering
Brian Crossin
Academy Instructor
National Automobile Dealers Association
Renee Stephens
Vice President, Competitive Quality Benchmarking
We Predict
Scott Mattoon
Director and Industry Advisor - Manufacturing and Automotive
Salesforce
Antonietta Polsinelli
Global Warranty New Business Strategy Manager
Ford Motor Company
Brian Martensen
Senior Program Manager – Quality Products & Services
AIAG
Doug Bell
Principal
Extended Warranty & Service Contract Consulting
Jason Payne
Founder & Chief Intelligence Officer
JPSI Warranty Strategy & Intelligence
Apply to Speak
MAPconnected is soliciting your stories that provide invaluable learnings and tools that reduce costs and friction and lead to enhanced product quality, brand loyalty and customer satisfaction across the warranty lifecycle roadmap. Learn best and next practices from other innovative warranty & service operation thought leaders. Showcase your thought leadership through this unique platform that allows you to expand your professional brand within the motor vehicle industry. Enjoy this opportunity to share and validate hard won successes and insights through high-level networking with true peers.
Join us and showcase your thought leadership.
Ways to participate:
- 15-30-minute Case Studies
- Panel Discussion Speakers
- Roundtable Topic Discussion Leaders
- Chairmanship
- Workshop/Learning Lab Leaders
- Webinars
Speakers benefit from: