Featured Business Partners

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After, Inc.

After, Inc. (www.afterinc.com) is a pioneer in the warranty business – providing product registration, marketing, analytics, and program administration to warranty organizations across a wide range of industries. Founded in 2005, After has over 15 years of experience delivering innovative warranty offerings to manufacturing clients. After, Inc. partners with some of the world’s top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue/profit opportunities. Headquartered in Norwalk, Connecticut, and with offices in New York City, After, Inc. is part of Galway Insurance Holdings, an innovative retail property and casualty and employee benefits insurance brokerage and consulting firm with 2,800 employees across the United States.

Email: info@afterinc.com

Phone: +1 800-374-4728

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Frost Brown Todd

Frost Brown Todd is a full-service law firm with more than 500 lawyers operating in 14 markets across eight states and Washington, D.C. Dedicated to refining the art of client service, we leverage technical, industry and legal knowledge and hands-on experience to serve a diverse client base, from leading multinationals to small, entrepreneurial companies. Frost Brown Todd maintains experienced teams of attorneys and other professionals with valuable in-depth industry knowledge in both the automotive and insurance industries. The Auto Industry Team is comprised of 80+ attorneys with deep roots in the automotive sector who work with OEMs, suppliers, and equity firms on a variety of issues. The Insurance Team serves U.S. and international automotive sector clients with insurance/service contract and after-market products, including warranty, CPO, CPO +, GAP and related customer related and dealer supportive solutions. The collaborative effort of both Teams provides a true understanding, support, and solutions to the automotive sector, including product recall, warranty risk management and extended warranty/service contract product development. Our attorneys on these teams leverage their collective experience to advise clients as they navigate the complex and evolving issues at the intersection of the automotive and insurance industries.

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Email: info@fbtlaw.com

Phone: +1 800-793-6482

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Mize is a leader in Service Lifecycle Management, providing a cloud-based solution for durable goods manufacturers and their value chain. The company provides a Connected Service Experience among OEMs and their end customers, dealer channels, service provider network and suppliers, connecting and managing all service lifecycle interactions, extending across Warranty, Service Plans, Support, Service Delivery, Parts, and Returns. This results in reduced operational costs, with an optimized customer experience and maximized lifetime value. Mize was recognized as a Leader by IDC MarketScape for Warranty Management and Service Contract Management.

For additional resources or to read our case studies, visit www.m-ize.com.

Email: info@m-ize.com

Phone: +1 813-971-2666

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MR Insights


MR Insights works with manufacturers and suppliers who are frustrated with their current warranty systems and processes. Should you have a conversation with us? We have “been there, done that.” We are accelerators. When it comes to warranty improvements or projects, we can help you go faster and be more successful.

Email: mike.roberts@mriwarr.com

Phone: +1 734-674-1473

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Trusted by the world’s leading brands and businesses, Sedgwick brand protection is the market-leading provider of best practice product recall, remediation and customer retention solutions.

With a 25-year track record of successfully protecting businesses, their customers and our environment, Sedgwick works in partnership with clients to manage the risks and minimize the impacts of in-market business and product crises. Since 1995, we have managed more than 5,000 of the most sensitive and time-critical product recall and remediation programs – spanning 60+ countries and 20+ languages.

With global operations, Sedgwick works with clients across industries to uphold their commitments to customers, supply chain partners, industry and regulators. Whether you need scalability in your in-house capabilities, or a complete end-to-end solution to your in-market challenge, we have the experience and resources you need to manage your product regardless of where it is in the market.

In an increasingly complex and regulated world, being prepared for risks is essential. Having the capabilities to act quickly and effectively is critical.

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Future-ready Service Lifecycle Management

As manufacturers make their way into the new normal, there is a heightened need to incorporate Service Lifecycle Management (SLM) in their overall Digital Transformation Journey. Today, the biggest SLM challenge is to deliver exceptional service experiences while driving high service revenues. Organizations need real-time, connected, and actionable data to achieve the new service expectations and become more predictive and prescriptive.

Powered by AI and advanced analytics, Tavant products and services enable organizations to provide a connected and seamless aftermarket experience, including customer support, service request, service planning, service execution and field service, spare parts management, warranty management, and recalls.

Visit https://www.tavant.com/manufacturing/automotive for more information.

Email: hello@tavant.com

Phone: +1 866-9-TAVANT

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Since year 2000, Ubiquiti has provided advanced data-driven software products based on our proprietary artificial intelligence (AI), machine learning (ML) and natural language processing (NLP) technologies. With decades of experience in applying technology research to solve real-world problems, the Ubiquiti team specializes in transforming complex data into measurable business value. Their customers include small, medium and large companies across the globe, and we participate in advanced research efforts and publications with leading universities & laboratories. Their customers span several industries, with a focus on the automotive supply chain, automotive retail & repair, as well as the manufacturing and healthcare sectors. Ubiquiti prides themselves on their ability to address customers’ most difficult technical and business problems, and to exceed their expectations. Their solutions are known for their quality, efficacy, and applicability in varied settings. Most customers are also references, and are willing to discuss their experience with Ubiquiti.

Phone: +1 734-997-8800

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We Predict

When you know what to expect, you can choose your next move with confidence. That’s why our predictive technology places the future at your fingertips. By analyzing your data and extracting insights, we’re able to make your business even smarter. It’s empowering, it’s intelligent, and it’s the future.

Formed in 2009, We Predict has grown rapidly by using machine learning and unique predictive methodology to assist global blue-chip customers in anticipating and accelerating decisions on product, on market, as well as on financial performance. Our top-notch data scientists, mathematicians, computer scientists and industry experts work together with our clients to explore and gain new insights into where your business is headed, creating the opportunity to course-correct with confidence. Using our service, clients gain insights into huge amounts of data at the touch of a button so they can take action – fast. Some guess. We Predict.

Email: info@wepredict.com

Phone: +1 248-716-0865

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