Bring Your Group As Low As $1295/each: Vehicle Service & Warranty Lifecycle Summit (Oct 22-24)
Connect. Collaborate. Benchmark.

Category: 2024_News

Stellantis Uses Gen-AI & Tech to Enhance the Customer Experience

Stellantis Uses Gen-AI & Tech To Enhance The Customer Experience
The Summit in its 4th year once again strikes at the challenges that are top of your priority list. From the first panel discussion to the closing keynote, every session  has been shaped by your peers to be directly relevant, deeply informative,  and immediately actionable within your team.
ELEVATING AGENT PERFORMANCE TO NEW HEIGHTS 
Discover with Daniel the details behind cataloging customer care processes globally at Stellantis and crafting best practice strategies that address even the most challenging scenarios, including recalls. 

Daniel will also share his journey with Generative AI, a transformative force in customer interactions and operational workflows. 
Join us for #MAPconnected24 and Experience THE ADDED FORMATS! 
Recall, Customer Campaigns & Legal Roundtable Oct 23
Technical Services & Diagnostics Roundtable Oct 23
EV Service, Operations, and Aftersales Summit Oct 24
Download Brochure!
Register Today!
Look Who’s Been Attending
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Testimonial:

“MAPconnected really fosters a culture of innovation, providing opportunities for collaboration, knowledge sharing, exchanging best practices” Warranty Performance Supervisor – GENERAL MOTORS

Reach out here for any further information: info@mapconnected.com
Looking forward to another great event!

Kind regards, Pam Walter

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Driving Preventive Actions With AI Using Field Data Webinar: MAPconnected + Mentor Systems

Webinar has passed but sign-up below to receive the recording and the presentation content

In our past virtual events and at the annual Vehicle Service & Warranty Lifecycle Summit, we’ve identified a common enthusiasm among enterprises to incorporate AI into their Warranty Lifecycle. However, for many, the initial steps have been gradual and replete with learning opportunities.

In this new session, we will focus on practical implementations, presenting detailed case studies of businesses that are not merely collecting field data but are also utilizing it to initiate targeted preventive measures.

We invite you to join our peer-to-peer discussions to explore the transformative power of AI on the Warranty Lifecycle and to discuss best-in-class ways to harness your data to its fullest potential.

SIGNUP TO RECEIVE THE RECORDING AND THE PRESENTATION CONTENT NOW!

Facilitator: Kreg Kukor, Principal & Chief Engagement Officer MENTOR SYSTEMS