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Improving Warranty Cost Control With Operational Repair Data

In this webinar we’ll discuss the benefits and challenges of proactive analysis of warranty claims by “participating” in the repair and diagnosis process.  Salim Murr, Strategic Advisor to Atheer, and longtime former Technical Services & Warranties Department Head for BMW will guide the discussion of this human centric strategy for warranty cost control. Core to this strategy is the capture of environmental and technician data collected during the repair process to validate warranty claims and support invoicing. In this webinar we will discuss the overall approach, challenges with implementation, technician and dealer adoption, & how this strategy can reduce warranty costs.

All attendees will be requested to complete a 6 question survey where the results will be revealed to kick-off the interactive discussion.

Free interactive webinar open to all.  For interest to join as well as further questions please signup below.