THANK YOU TO OVER 55 SPEAKERS
FEATURED SPEAKERS

DAVE JOHNSON
Global Director Service
Engineering Operations
FORD MOTOR COMPANY

JOE WERTH
VP, Integrated Warranty, Total Cost –Ownership/ Uptime
NAVISTAR

SARA HUFF
Director of Global Warranty Quality
Systems and IEEW Program

CUMMINS

DAVIS JOSE
Field Quality
Assurance Manager
SUBARU

KOLBY RATH
Aftermarket Services
Portfolio
Manager
JOHN DEERE

The Vehicle Service & Warranty Lifecycle Summit is the must attend annual gathering for all Warranty and Aftercare Stakeholders

ConnectCollaborateBenchmark

ConnectCollaborateBenchmark

STRENGTHENING YOUR ROADMAP IN A CUSTOMER-FIRST-CONNECTED WORLD

WHO ATTENDS

Leading Automotive, Powersport, Bus, Truck, Construction and Agricultural Equipment OEMs, Parts and Equipment Suppliers, their Retailers, Dealers, Distributors, Logistics and Services Providers.

JOB TITLES

  • Original Warranty / Extended Warranty Chain
  • Engineering & Quality
  • Customer Care & Service
  • Recall Campaigns
  • Warranty IT Systems & Support
  • Finance & Risk Management
  • Technical & Field Services
  • Aftersales / Aftermarket
  • Supplier Parts Market
  • Supply Chain / Supplier Quality
  • Dealer Services & Administration
  • Manufacturing Sites: Quality / Operations
  • Service Operations / Fixed Ops
  • Marketing / Customer Experience / CX
  • Financial Services
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SPEAKERS
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TECH EXPO BOOTHS
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HOURS OF NETWORKING

MAPconnected’s Summit unites the Warranty & Aftercare Value Chain and sets the standard on how the industry should connect and exchange ideas to decrease costs, drive customer satisfaction and ensure continuous improvement.

Network with over 200 of your peers, engage with leading tech expo innovators that create seamless ecosystems and come away with the right tools to acquire, analyze and integrate data that will streamline and strengthen your warranty lifecycle roadmap.

BECOME A SPEAKER

ACCESS MORE INFORMATION

BECOME A SPONSOR

Why is VEHICLE SERVICE & WARRANTY LIFECYCLE SUMMIT a must attend:

CONNECT

With Recognized Vehicle OEMs, Parts and Equipment Suppliers, Their Retailers, Dealers, Distributors, Logistics and Services Providers

BENCHMARK

With Your Direct Warranty Chain Peers Who Share Similar Roles and Challenges. Exchange Unrivaled Industry Perspectives That Utilize The Latest Technology and Data Innovations To Jump-Start
New Processes

COLLABORATE

To Improve, Optimize and Enhance Your Warranty and Aftercare End-To-End Experiences To Stay One Step Ahead Of The Curve

TESTIMONIALS

“The event was well organized with great topics and the occasional interjection of humor. An excellent representation of auto manufacturers and suppliers and dealerships.”

Ford Motor Company

Warranty Systems Integration Specialist

“Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.”

Magna Seating

Lead Product Engineer

“Great environment to share and learn from others in the industry – real problems – real solutions!”

Kenworth Truck

Director of Warranty

“This was an extremely informative event that I highly recommend to anyone in the Warranty, Aftercare and Fixed Operations sectors.”

MSX International

Warranty Operations Director
& 5pp team!

“First time to conference and found all aspects very insightful and relevant to my work. Great place to connect and network with various people involved with warranty.”

Sensata Technologies

Quality Director & 4pp team!

“There are many conferences to which I am invited each year. The MAPconnected Warranty Conference is the one I never want to miss. I always come back with new innovative ideas that I can implement.”

WD3 Automotive

President

“Great conference, tremendous takeaways and learnings regarding what my direct peers are doing.”

Volvo & Mack Trucks

Warranty Program Manager & 3pp team!

“MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers, by delivering high quality products and exceptional warranty service.”

General Motors

Warranty Performance Supervisor