After, Inc. (www.afterinc.com) is a pioneer in the warranty business – providing product registration, marketing, analytics, and program administration to warranty organizations across a wide range of industries. Founded in 2005, After has over 15 years of experience delivering innovative warranty offerings to manufacturing clients. After, Inc. partners with some of the world’s top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue/profit opportunities. Headquartered in Norwalk, Connecticut, and with offices in New York City, After, Inc. is part of Galway Insurance Holdings, an innovative retail property and casualty and employee benefits insurance brokerage and consulting firm with 2,800 employees across the United States.

Agolo is an AI and NLP technology company focused on empowering organizations to rapidly process large volumes of diverse data in order to model complex knowledge domains – enabling automated data error resolution, pattern and trend identification, and adaptive reasoning. The majority of Agolo’s work to date has been in partnership with organizations within the U.S. Department of Defense and intelligence community, but the company has recently begun introducing its technologies to select enterprise markets.

EMAIL: tomk@bettervantagepoint.com

Better Vantage Point helps great businesses be even better by improving the customer experience through continuous improvement activities while focusing on governance, risk, and compliance (GRC) as its basis.  Tom Kline, Lead Consultant, and Founder, has the experience to find and fix business practices that cause friction.   These safeguarding procedures prevent problems and de-escalate troubles when they inevitably occur. Better Vantage Point is completely and solely focused on protecting companies through our tried-and-true risk mitigation strategies.

Frost Brown Todd is a full-service law firm with more than 500 lawyers operating in 14 markets across eight states and Washington, D.C. Dedicated to refining the art of client service, we leverage technical, industry and legal knowledge and hands-on experience to serve a diverse client base, from leading multinationals to small, entrepreneurial companies. Frost Brown Todd maintains experienced teams of attorneys and other professionals with valuable in-depth industry knowledge in both the automotive and insurance industries. The Auto Industry Team is comprised of 80+ attorneys with deep roots in the automotive sector who work with OEMs, suppliers, and equity firms on a variety of issues. The Insurance Team serves U.S. and international automotive sector clients with insurance/service contract and after-market products, including warranty, CPO, CPO +, GAP and related customer related and dealer supportive solutions. The collaborative effort of both Teams provides a true understanding, support, and solutions to the automotive sector, including product recall, warranty risk management and extended warranty/service contract product development. Our attorneys on these teams leverage their collective experience to advise clients as they navigate the complex and evolving issues at the intersection of the automotive and insurance industries.

Leading the Future of Automotive Through Data and Analytics

J.D. Power is a trusted advisor to the automotive industry, offering a full suite of solutions designed to help our clients reach optimal performance. Our unparalleled mix of precise data, robust analytics, diverse consumer insights and deep industry expertise ensure that our clients avoid pitfalls, seize new opportunities and maximize profits.

Founded in 1984, Midtronics’ entire focus is developing and producing leading edge battery management equipment and services for the global automotive industry.  Our advancements in testing, diagnostic charging, monitoring, and analytics have provided value across the entire battery lifecycle in automotive, heavy truck and motor sport industries.

Midtronics has a proven track record of helping our customers exceed their service quality, warranty, and sales objectives.  Since the introduction of electric vehicles, Midtronics have enabled our customers to become service ready for lithium-ion batteries in hybrid and electric vehicles. Partnering with automotive manufacturers around the world, our maintenance equipment has become essential tools for dealers servicing all vehicles.

Our team listens to the needs of customers. Our curiosity fosters innovation.  Midtronics has the products, technology, and expertise needed to help our customers profitably manage their battery business.

EMAIL: mike.roberts@mriwarr.com
PHONE: +1 734-674-1473


MR Insights works with manufacturers and suppliers who are frustrated with their current warranty systems and processes. Should you have a conversation with us? We have “been there, done that.” We are accelerators. When it comes to warranty improvements or projects, we can help you go faster and be more successful.

EMAIL: team@repairpal.com
PHONE: +1 415-592-5994

RepairPal introduces our Certified dealers to new customers in their primary market area through repairpal.com, the largest site for auto repair, and through the recommendation of our partners like USAA, Consumer Reports, and DOWC. We also help dealers combat price objections, build trust, and increase same day sales by providing 3rd party proof of fair prices with our best-in-class estimator.

EMAIL: brand.protection@sedgwick.com
PHONE: +1 734-674-1473

Trusted by the world’s leading brands and businesses, Sedgwick brand protection is the market-leading provider of best practice product recall, remediation and customer retention solutions.

With a 25-year track record of successfully protecting businesses, their customers and our environment, Sedgwick works in partnership with clients to manage the risks and minimize the impacts of in-market business and product crises. Since 1995, we have managed more than 5,000 of the most sensitive and time-critical product recall and remediation programs – spanning 60+ countries and 20+ languages.

With global operations, Sedgwick works with clients across industries to uphold their commitments to customers, supply chain partners, industry and regulators. Whether you need scalability in your in-house capabilities, or a complete end-to-end solution to your in-market challenge, we have the experience and resources you need to manage your product regardless of where it is in the market.

In an increasingly complex and regulated world, being prepared for risks is essential. Having the capabilities to act quickly and effectively is critical.

Syncron empowers leading manufacturers and distributors to capitalize on the world’s new service economy. We improve aftermarket business profitability, optimize working capital, increase customer loyalty, and enable our customer’s ability to transition successfully to future service-driven business models. With our industry-leading investments in AI and ML, Syncron offers the first, innovative, customer-endorsed, and complete end-to-end intelligent Service Lifecycle Management (SLM) solution portfolio. Syncron’s offer encompasses leadership solutions such as: service parts inventory, price, equipment uptime, warranty, service contract, and field service management. Delivered on Syncron’s Connected Service Experience (CSX Cloud), our solutions offer our customers competitive differentiation through exceptional aftermarket service experiences, while simultaneously driving significant revenue and profit improvements into a manufacturers or distributor’s business. The world’s top brands trust Syncron, making it the largest privately-owned global leader in intelligent SLM SaaS solutions.

Empowering Businesses with Innovative Digital Solutions

Tavant is more than just a company offering digital products and solutions. We are catalysts of transformation, helping businesses across diverse industries thrive in today’s interconnected world. From Fintech to Manufacturing, Agtech to Media & Entertainment, and Retail to more, we deliver impactful results to our marquee customers globally.

Fueling our solutions is the cutting-edge power of Artificial Intelligence and Machine Learning algorithms. By harnessing these next-gen technologies, we revolutionize operational efficiency, boost productivity, and elevate speed and accuracy. Our solutions serve as a strategic advantage in a rapidly changing business environment, ensuring our customers succeed. Established in 2000 and based in Santa Clara, the company boasts a workforce of over 3000 employees and is acknowledged as a leading employer. All of Tavant’s delivery centers in India have ISO 27001 certification and adhere to the best practices suggested by SEI-CMMi, demonstrating our unwavering commitment to maintaining robust information security practices. Tavant’s solutions are used in over 150 countries worldwide.

We believe in the power of passionate individuals coming together to achieve excellence. By fostering an environment that nurtures innovation and collaboration, we create groundbreaking products and solutions that profoundly impact our customers’ core businesses.

Join us on this journey of transformation. Together, we will unlock limitless possibilities and shape a future where digital innovation propels businesses to new heights

EMAIL: Kimberly.Proudfoot@teamviewer.com

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer continuously innovates in fields such as Augmented Reality, enabling companies from all industries to digitally transform their workforce and business-critical processes.

Through strategic acquisitions of Ubimax, Upskill, and Viscopic, TeamViewer has built a fully comprehensive, end-to-end AR solution on the market. TeamViewer Frontline optimizes processes along the entire industrial value chain, closing the loop to an entirely digital industrial workspace.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

EMAIL: AG00678618@TechMahindra.com
PHONE: +1(248)247-0105

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. We are a USD 6 billion company with 158,000+ professionals across 90 countries, helping over 1262 global customers including Fortune 500 companies.

EMAIL: info@ubiquiti.com
PHONE: +1 734-997-8800

Since year 2000, Ubiquiti has provided advanced data-driven software products based on our proprietary artificial intelligence (AI), machine learning (ML) and natural language processing (NLP) technologies. With decades of experience in applying technology research to solve real-world problems, the Ubiquiti team specializes in transforming complex data into measurable business value. Their customers include small, medium and large companies across the globe, and we participate in advanced research efforts and publications with leading universities & laboratories. Their customers span several industries, with a focus on the automotive supply chain, automotive retail & repair, as well as the manufacturing and healthcare sectors. Ubiquiti prides themselves on their ability to address customers’ most difficult technical and business problems, and to exceed their expectations. Their solutions are known for their quality, efficacy, and applicability in varied settings. Most customers are also references, and are willing to discuss their experience with Ubiquiti.


Dealer Marketing Magazine is a leading online trade publication that speaks to a large online audience of dealers and auto industry professionals. Our focus is on editorial content that educates and enlightens auto dealers using the latest research, how-to, and thought leadership articles. A provider of fresh viewpoints, Dealer Marketing Magazine delivers exceptional insight focused on The Customer Journey and The Dealership Business.

MOTOR Information Systems, a Hearst company, is one of the world’s premier suppliers of automotive data and since 1903, has provided accurate, thorough and timely information. MOTOR Magazine published award-winning editorial for the service and repair industry for decades and, in 2021, transformed into a new, digital resource that also provides invaluable information to parts suppliers, fleets, technology providers and OEMs.

WarrantyNews is a multi-channel news community focused exclusively on the Warranty and Service Contract Industry.

WardsAuto is a world leading provider of automotive industry insights, news and data. The WardsAuto enewsletter series, website, webinars and other channels serve more than 33,000 auto retail professionals, with extensive reach to dealer principals and department managers. WardsAuto also serves the auto manufacturing industry with forecasts, special reports and events such as WardsAuto Interiors & UX Conference, Wards 10 Best Series and AutoTech: Detroit.