Vehicle Service & Warranty Lifecycle Roundtable

About the Speaker

Executive Managing Director
Beecher Carlson

Greg Myers is an Executive Managing Director of Beecher Carlson leading the manufacturing sector. This also includes all extended warranty and F&I operations. Beecher Carlson specializes in insurance and reinsurance brokerage, consulting, and captive management for large corporations and groups.

Mr. Myers has worked with Fortune 500 organizations in designing and implementing their insurance programs. Many of these programs have included captive insurance companies, rental captives, large deductible, and self–insured retentions. He has been named as an Automotive Power Broker by Risk & Insurance Magazine five times. Most recently he assisted an Asian and European manufacturing company in developing and placing a combined global property and marine insurance program.

One of Mr. Myers specialties is in the areas of extended warranties and consumer insurance programs, many of which utilize a captive insurance company. He began working on extended warranties in 1985 when Beecher Carlson assisted in the development of an automotive OEM’s program. Mr. Myers has/is working on automotive companies, appliance manufacturers, road builders, and retailers. The work has expanded to other consumer insurance programs including consumer insurance and credit insurance. We currently work with 11 of the largest auto companies.

Mr. Myers has been with Beecher Carlson since 1984. Prior to joining Beecher Carlson, he worked as a consultant with KPMG from 1982 to 1984 working on employee benefit programs and specifically developing software systems for calculating pension benefits. He worked with Tillinghast performing similar consulting work from 1979 to 1981. He spent one year between 1981 and 1982 working with Honeywell as a software engineer developing a new Cobol compiler.

Mr. Myers is a frequent speaker at local and international risk management and insurance conferences. He has authored articles for such publications as the John Liner Review, Risk Management, Captive Insurance Company Review, Leaders, Asia Insurance Review and National Underwriter. Mr. Myers received his undergraduate degree and M.B.A. from the University of California, Los Angeles.

About the Session

The Good, Bad & Ugly: Outsourcing versus Insourcing the Extended Warranty Process and Claims Management

Every business industry is under tremendous pressure on whether to handle the tasks in-house or outsource or go for a hybrid approach. This session will include individual customer warranty journey short presentations and will identify certain elements they chose to insource versus outsource and the reasons why. After the individual presentations, Mark will engage the speakers and audience in a round robin of Q&A.

Mark Nagelvoort, President and CEO – PCMI

Andrew Peterson, Financial Products Manager – Polaris

Doug Bell, Principal – Extended Warranty & Service Contract Consulting

Gregory Myers, Executive Managing Director – Beecher Carlson