Project Description

Vehicle Service & Warranty Lifecycle Roundtable
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About the Speaker

Jill Trotta

Vice President/GM of Industry and Sales
RepairPal

Jill runs a collaborative team of dynamic professionals who drive the RepairPal mission of bringing trust and transparency to the automotive industry. They identify and highlight the best automotive repair shops in the country, and work to drive these shops good quality high-value repairs. Their partnerships with CarMax, USAA, Verizon Hum, Forever Car, Agero, and many more set them apart from similar programs.

Jill is also recognized as an authority on price transparency and how it’s affecting the automotive industry, how consumers are using it, and how the two parties can work together to create a fair and transparent experience for everyone involved. RepairPal is for consumers in the fair repair of their vehicles and for shops who are for consumers.

About the Session

Transparency & Trust: A Guide To Getting Service Customers and Keeping Them

  • Understanding today’s customers and their online behavior around pricing
  • Using the fair priced estimator to your advantage to create a transparent experience
  • Changing consumer perception and behavior by embracing price transparency

Roundtable Topic: Mentoring and Empowering Women

  • Creating a gang of women who would mention your name is a room full of possibilities
  • Getting out of your own way so you can form and maintain a network of women who work to elevate each other
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