Xchange Groups Round 2: Continuing the Conversation
Round 2 of MAPconnected’s Xchange Groups continues the conversation across warranty, recall, financial products, TAC, parts analysis, and supplier cost sharing. These peer benchmarking sessions bring OEM leaders together to compare real-world approaches, share what’s working, and tackle challenges that are too often solved in isolation.
Featured Session: The essential APQP 3rd Edition and Control Plan 1st Edition manuals. Are you ready?
Session Preview: Explore the latest updates to the APQP 3rd Edition and the new standalone Control Plan 1st Edition – crucial documents designed to streamline and standardize supplier quality processes for future success. In this session, Scott and Harald will dive into the benefits of these updates and share actionable strategies to ensure seamless implementation […]
Optimizing Quality Management Between Stakeholders To Reduce Warranty Risk and Costs: An Interview with Jason Payne, Founder, JPSI
Optimizing Quality Management To Reduce Warranty Risk & Costs: Navistar & Ford Deep-Dives
Supplier Warranty Cost Recovery Survey Roll-Out
Navistar’s Advanced Technology Center onsite facilitated benchmarking group visit
We had our 1st onsite facilitated benchmarking group visit Navistar’s Advanced Technology Center near San Antonio Texas with 7 OEMs (18pp total) last week which included representatives from: BraunAbility – Caterpillar – Cummins – Ford – GM – Navistar – Nissan and moderated by Mike Roberts, MR Insights.
NEXT UP! This Tuesday, March 21st 3:00-4:00pm ET
March 21st Turning Warranty Data Into A Continuous Improvement Tool Benchmark Round Robin (OE’s and Tier Suppliers) https://www.mapconnected.com/wp-content/uploads/JASON-PAYNE.png Facilitator: Jason Payne Former Head of Global Warranty Management, Sensata Technologies and President and CEO, JPSI
May 16: Parts Return And Supplier Recovery Club Study (Hosted @ Navistar Parts Return & Product Review Center near San Antonio Texas)
https://www.mapconnected.com/wp-content/uploads/May-16th.pngCLICK TO REGISTER 7 OEM Participants: BraunAbility – Caterpillar – Cummins – Ford – GM – Navistar – Nissan Navistar hosted MAPconnected members to their Parts Return and Product Review Center near San Antonio, Texas for a half-day facilitated benchmark session to tour and review their processes. This busy center supports their team to achieve […]
Featured Business Partner, Syncron – Warranty Management and the Path to Better Quality
According to Ford CEO Jim Farley, “Fixing quality is my No. 1 priority. It is the most important initiative in the whole company. And it’s going to take several years until we fix quality, nothing else matters.” A big, clear, and bold message, but the action didn’t stop there. After many years of high warranty […]
BLOG: Warranty Management and the Path to Better Quality
