Join us for Pre-Summit Workshop to benchmark these important topics:

This session is designed to be highly interactive.  Participants are invited to bring case studies on each of the discussion topics and other special edits that they would like to share where they have previously implemented a similar tool.  For companies who have not yet implemented these tools, they will be able to discuss benefits, savings potential, and implementation strategies without rebuilding your entire warranty system.

Advanced Edits and Associated Implementation Strategies 

Round Robin Topics:

Risk score

• Assigning a score, like a FICO score to each claim to determine the degree of risk that a particular claim represents

Cost per repair comparison

• Implementing a strategy where each claim is compared to other claims from other dealers who are doing like repairs on like vehicles
• Using this feedback strategy to help dealer management spot over repair situations and add-on repair situations

Eliminating variance

• Accounting for differences in dealer claim amounts
• This type of analysis will help OEMs identify and reduce the number one reason for warranty waste or overspend

Linking to telematics

• Utilizing data obtained directly from the vehicle or from the dealership diagnostic tools to adjudicate claims

Technician training

• Do you ever feel like you are paying to train your dealerships’ technicians through trial and error with their warranty repair attempts?
• Linking your warranty claim payment system to your technician training data base so you are only paying trained technicians to perform warranty work
• Further discussion will revolve around training certifications, training paths, edit deferrals, and differences between individual technician training and shop certification

Prior approval

• Probably the number one tool for improving quality and reducing warranty expense
• How can you set up an effective prior approval strategy to only look at a claim ONE time and make sure you are only paying what you previously approved

Register now as limited spots remaining