Stop Reinventing the Wheel
Our mission is to reshape, and simplify your Warranty Chain & Aftercare Services & Processes.
We have created a collaborative hub where companies can do just that by connecting, collaborating and benchmarking.
Upcoming Events
Thanks for arranging such a great event at GM's Engineering Center & Parts Return Facility outside Detroit. It was a very meaningful and valuable experience. I am hopeful to network more with the peer group to explore warranty performance concepts at future MAPconnected events. Thank you so much!
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Get MAPconnected Today!
MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers
WHY JOIN MAPCONNECTED?
Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?
When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.
The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.
Unrivaled Industry Perspectives To Valuable Warranty Chain Data
Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.
Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.
MEMBERS-ONLY FORUM
Dive into an always-on online forum, fostering dialogue with our community professionals from:
- Warranty (Factory & Extended): Strategy | Ops | Claims | Parts Return
- Finance: Accruals | Audits
- Purchasing: Supply Chain | Supplier Cost Sharing
- Data & Analytics: Systems | Support | Analysts
- Technical: Field Services | Dealer Administration | EV Services | Training
- Customer: Recalls | Safety | Campaigns | Customer Service
- Dealer: Aftersales | Aftercare Services | Reporting | Publications | Training
- Quality: Manufacturing | Engineering
- Marketing: Customer Experience | Product Design
- Legal: Regulatory | Compliance
- Insurance & Financial Products
This was an extremely informative event that I highly recommend to anyone in the Warranty, Aftercare and Fixed Operations sectors.