• New! AI-SWLM Think Tank Launches

    Promoting AI Innovation, Collaboration, Benchmarking & Education in Service & Warranty Lifecycle Management

    More Info & Request Invite
  • Service & Warranty Lifecycle Summit 2025

    Get Your Discounted Tickets Now!

    Sheraton Detroit Novi 10/20-22
  • MyWarrantyNetwork Members Hub & Marketplace

    Year-Round Engagement Activities To Foster Thriving Community

    MarketPlace Hub

    Stop Reinventing the Wheel

    Our mission is to reshape, and simplify your Warranty Chain & Aftercare Services & Processes.

    We have created a collaborative hub where companies can do just that by connecting, collaborating and benchmarking.

    MyWarrantyNetwork
    Year-Round Engagement Tools Through Benchmarking Events, Surveys, 24/7 Discussion Forum, Specialized Training And Invaluable Marketplace Project Support.
    Service & Warranty Lifecycle Summit
    Annual Best Practice Exchange To Drive Cost Savings, Elevate Customer Satisfaction, And Foster Continuous Improvement And Innovation.
    AI-SWLM Think Tank
    Promoting AI Innovation, Collaboration, Benchmarking & Education In Service & Warranty Lifecycle Management Through Virtual and Inperson Meetups.

    Upcoming Events

    Annual Summit
    Round Robin
    April 24, 2025 3:00 pm
    Motor Vehicle Companion App Landscape Round Robin
    Club Study
    May 7, 2025 9:00 am
    Bridgestone Americas Hosts: Warranty Claim Processes, Systems & Cost Reduction Club Study
    "MAPconnected provides a great opportunity to speak with people that could relate specifically to the job that we do. I learned alot from all of my peers." Click for video.
    Quality Manager Technical Center Sogefi
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    Join Professionals From These Companies

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    Get advice, share insights, and find real solutions.
    Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.
    Lead Product Engineer Magna Seating Magna logo

    WHY JOIN MAPCONNECTED?

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    Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?

    When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.

    The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.

    Unrivaled Industry Perspectives To Valuable Warranty Chain Data

    Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.

    See Upcoming Events
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    Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.

    Annual Summit

    MYWARRANTYNETWORK MEMBERS-ONLY HUB

    Imagine the benefit of reaching your peers any time you need.

    Dive into an always-on online forum, fostering dialogue with our community professionals from:

    • Warranty (Factory & Extended): Strategy | Ops | Claims | Parts Return
    • Finance: Accruals | Audits
    • Purchasing: Supply Chain | Supplier Cost Sharing
    • Data & Analytics: Systems | Support | Analysts
    • Technical: Field Services | Dealer Administration | EV Services | Training
    • Customer: Recalls | Safety | Campaigns | Customer Service
    • Dealer: Aftersales | Aftercare Services |  Reporting | Publications | Training
    • Quality: Manufacturing | Engineering
    • Marketing: Customer Experience | Product Design
    • Legal: Regulatory | Compliance
    • Insurance & Financial Products  
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    There are many conferences to which I am invited each year. The MAPconnected Warranty Conference is the one I never want to miss. I always come back with new innovative ideas that I can implement.
    President WD3 Automotive WD3 Automotive Logo