• New EV Summit!

    Prepare to Attend Our EV Service, Operations and Aftersales Summit During This Year's Annual Summit.

    2024 Summit
  • Meet MyWarrantyNetworkMarketplace Hub

    Browse Our Featured Partners and Submit a Project.

    MarketPlace Hub

    Stop Reinventing the Wheel

    Our mission is to reshape, and simplify your Warranty Chain & Aftercare Services & Processes.

    We have created a collaborative hub where companies can do just that by connecting, collaborating and benchmarking.

    Connect
    Connect about challenges and best-in-class processes, trends, and technology advancement case studies.
    Collaborate
    Collaborate by sharing knowledge and solving problems in our polls, surveys, and club studies.
    Benchmark
    Benchmark proven practices, experiences, and practical suggestions through dynamic forum online discussions and in-person events.

    Upcoming Events

    Annual Summit
    Annual Summit
    October 21, 2024 2:00 pm
    Vehicle Service & Warranty Lifecycle Annual Summit 2024: Oct 22-24
    Annual Summit
    October 21, 2024 2:00 pm
    Workshop & VIP Shark Tank Dinner 2024: Oct 21
    Amazing opportunity to learn about new strategies and tools for Warranty Management in the Auto and Heavy Vehicle Insutry. I made important connections that will help improve how we manage our warranty spend. Great networking opportunities!
    Sensata Logo

    Join Professionals From These Companies

    Get MAPconnected Today!

    Get advice, share insights, and find real solutions.
    I was happy to see how the Industry OEMs and Tiered suppliers are working together to resolve warranty issues. There seems to be more teamwork between organizations than in past years.
    Sr. Program Manager, Quality Products & Services AIAG AIAG Logo

    WHY JOIN MAPCONNECTED?

    A collage of industrial tools: Tractor, Back Hoe, Power Plant, Powersport ATV, Close up of large engine

    Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?

    When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.

    The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.

    Unrivaled Industry Perspectives To Valuable Warranty Chain Data

    Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.

    See Upcoming Events
    conference
    A collage of professionals meeting at the annual MAPconnected summit

    MAPconnected Summit Logo - green

    Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.

    Annual Summit

    MEMBERS-ONLY FORUM

    Imagine the benefit of reaching your peers any time you need.

    Dive into an always-on online forum, fostering dialogue with our community professionals from:

    • Warranty (Factory & Extended): Strategy | Ops | Claims | Parts Return
    • Finance: Accruals | Audits
    • Purchasing: Supply Chain | Supplier Cost Sharing
    • Data & Analytics: Systems | Support | Analysts
    • Technical: Field Services | Dealer Administration | EV Services | Training
    • Customer: Recalls | Safety | Campaigns | Customer Service
    • Dealer: Aftersales | Aftercare Services |  Reporting | Publications | Training
    • Quality: Manufacturing | Engineering
    • Marketing: Customer Experience | Product Design
    • Legal: Regulatory | Compliance
    • Insurance & Financial Products  
    Members Forum Collage
    First time to conference and found all aspects very insightful and relevant to my work. Great place to connect and network with various people. Good cross section of support for our warranty needs.
    Sensata Technologies Quality Director & 4pp team! sensata logo