The Must Attend Annual Gathering For All Warranty, Aftersales and Aftercare Stakeholders
The Must Attend Annual Gathering For All Warranty, Aftersales and Aftercare Stakeholders
MAPconnected’s Summit unites the Warranty & Aftercare Value Chain and is designed as an annual platform to exchange ideas to optimize costs, enhance customer satisfaction and ensure continuous improvement.
This year’s Summit creates an opportunity to examine key case studies around integrating, analyzing and actioning data by harnessing best-in-class organizational processes and the latest technology innovations. Network with over 200 of your peers, engage with leading tech expo innovators come away with invaluable learnings and easily implementable strategies that will streamline and strengthen your warranty lifecycle roadmap.
MAPconnected’s Summit unites the Warranty & Aftercare Value Chain and is designed as an annual platform to exchange ideas to optimize costs, enhance customer satisfaction and ensure continuous improvement.
This year’s Summit creates an opportunity to examine key case studies around integrating, analyzing and actioning data by harnessing best-in-class organizational processes and the latest technology innovations. Network with over 200 of your peers, engage with leading tech expo innovators come away with invaluable learnings and easily implementable strategies that will streamline and strengthen your warranty lifecycle roadmap.
PLEASE MEET OUR EXCLUSIVE SPEAKER PANEL
SUMMIT HOT TOPICS
KEY SUMMIT PILLARS
Focused on integrating, analyzing and actioning data by harnessing best-in-class organizational processes and the latest technology innovations.
- Quality & Supplier Management
- Connected Customer Care & Recall
- Dealer Technical Services & Field Ops
- Warranty Admin: Legal / Regulatory Compliance
- Telematics & Analytics Data Sharing/ Utilization
- EV Servicing & Products
- Financial Products & Extended Services
AGENDA HIGHLIGHTS
- Debugging AI & PREDICTIVE ANALYTICS: Dedicated Financial & Quality Tracks
- Using warranty data for improved administration, QUALITY AND SUPPLIER MANAGEMENT and ROOT CAUSE ANALYSIS
- Best practices on advanced uses of TELEMATICS data
- Advanced WARRANTY EDITS – what works and what doesn’t?
- The LEGAL & REGULATORY world continues to evolve. What’s the latest and next?
- TECHNICIAN: TOOLS AND DIAGNOSTICS, training, hiring and retention
- Staying connected with the customer, OVER-THE-AIR-UPDATES, and input from NHTSA related to field service actions
- Informative case studies on successful WARRANTY IMPROVEMENT INITIATIVES
WHO ATTENDS
WHO ATTENDS
Leading Automotive, Powersport, Bus, Truck, Construction and Agricultural Equipment OEMs, Parts and Equipment Suppliers, their Retailers, Dealers, Distributors, Logistics and Services Providers.
Leading Automotive, Powersport, Bus, Truck, Construction and Agriculture OEMs, Parts and Equipment Suppliers, their Retailers, Dealers, Distributors, Logistics and Service Providers.
JOIN YOUR PEERS THERE FROM THESE ROLES:
Warranty IT Systems & Support
Manufacturing Sites: Quality / Operations
Service Operations / Fixed Ops
Marketing / Customer Experience / CX
Financial Services
join your peers THERE:
Warranty IT Systems & Support
Service Operations / Fixed Ops
Marketing / Customer Experience / CX
Financial Services
SPONSORS 2023
PAST FEATURED BUSINESS PARTNERS & SPONSORS
Much more than a conference.
MAPconnected offers a year-round unique platform to expand your professional brand along the motor vehicle warranty and aftercare services chain Utilizing our featured business partner status benefits in the mAPconnected members community as well as at the end of year summit!
- Direct access to Warranty Chain, Engineering, Technical Services, Customer Care, Aftersales and Aftercare Executives
- Establish a thought leadership position in the Service & Warranty Lifecycle Industry
- Gain firsthand knowledge to leverage OEM, Parts Manufacturers, and Dealer driven priorities & agendas
- Build brand awareness in all promotional MAPCONNECTED MEMBERS NETWORK activities
- MyWarrantyNetwork.com featured business partner status, directory listing, webinars & blogs
- Test/demo new ideas for warranty chain lifecycle technologies
PAST FEATURED BUSINESS PARTNERS & SPONSORS
SPONSOR PARTICIPATION OPTIONS
Why is VEHICLE SERVICE & WARRANTY LIFECYCLE SUMMIT a must attend:
Why is VEHICLE SERVICE & WARRANTY LIFECYCLE SUMMIT a must attend:
CONNECT
With Recognized Vehicle OEMs, Parts and Equipment Suppliers, Their Retailers, Dealers, Distributors, Logistics and Services Providers
BENCHMARK
With Your Direct Warranty Chain Peers Who Share Similar Roles and Challenges. Exchange Unrivaled Industry Perspectives That Utilize The Latest Technology and Data Innovations To Jump-Start New Processes
COLLABORATE
To Improve, Optimize and Enhance Your Warranty and Aftercare End-To-End Experiences To Stay One Step Ahead Of The Curve
CONNECT
With Recognized Vehicle OEMs, Parts and Equipment Suppliers, Their Retailers, Dealers, Distributors, Logistics and Services Providers
BENCHMARK
With Your Direct Warranty Chain Peers Who Share Similar Roles and Challenges. Exchange Unrivaled Industry Perspectives That Utilize The Latest Technology and Data Innovations To Jump-Start New Processes
COLLABORATE
To Improve, Optimize and Enhance Your Warranty and Aftercare End-To-End Experiences To Stay One Step Ahead Of The Curve
MAPconnected Network Provides UNPARALLELED ADVANTAGES
Much more than an annual conference
MAPconnected Network Provides UNPARALLELED ADVANTAGES
Much more than an annual conference
BENEFITS OF BEING MAPconnected
- Exclusive online profile access to the MAPconnected members-only community forum
- Quarterly job function & topic specific virtual benchmarking round robins
- Engagement tools providing instant feedback to questions and ideas: Year-round 24/7
- Inclusion in facilitated club studies & survey exercises
- Customized training and survey design services for your requested topics
- Members united at end-of-year Vehicle Service & Warranty Lifecycle Summit
- Access to the official MAPconnected business resources & member directory
The Vehicle Service & Warranty Lifecycle Summit is the must attend annual gathering for all Warranty and Aftercare Stakeholders
TESTIMONIALS
“The event was well organized with great topics and the occasional interjection of humor. An excellent representation of auto manufacturers and suppliers and dealerships.”
Ford Motor Company
Warranty Systems Integration Specialist
“Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.”
Magna Seating
Lead Product Engineer
“Great environment to share and learn from others in the industry – real problems – real solutions!”
Kenworth Truck
Director of Warranty
“This was an extremely informative event that I highly recommend to anyone in the Warranty, Aftercare and Fixed Operations sectors.”
MSX International
Warranty Operations Director
& 5pp team!
“First time to conference and found all aspects very insightful and relevant to my work. Great place to connect and network with various people involved with warranty.”
Sensata Technologies
Quality Director & 4pp team!
“There are many conferences to which I am invited each year. The MAPconnected Warranty Conference is the one I never want to miss. I always come back with new innovative ideas that I can implement.”
WD3 Automotive
President
“Great conference, tremendous takeaways and learnings regarding what my direct peers are doing.”
Volvo & Mack Trucks
Warranty Program Manager & 3pp team!
“MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers, by delivering high quality products and exceptional warranty service.”
General Motors
Warranty Performance Supervisor
TESTIMONIALS
“The event was well organized with great topics and the occasional interjection of humor. An excellent representation of auto manufacturers and suppliers and dealerships.”
Ford Motor Company
Warranty Systems Integration Specialist
“Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.”
Magna Seating
Lead Product Engineer
“Great environment to share and learn from others in the industry – real problems – real solutions!”
Kenworth Truck
Director of Warranty
“This was an extremely informative event that I highly recommend to anyone in the Warranty, Aftercare and Fixed Operations sectors.”
MSX International
Warranty Operations Director & 5pp team!
“First time to conference and found all aspects very insightful and relevant to my work. Great place to connect and network with various people involved with warranty.”
Sensata Technologies
Quality Director & 4pp team!
“There are many conferences to which I am invited each year. The MAPconnected Warranty Conference is the one I never want to miss. I always come back with new innovative ideas that I can implement.”
WD3 Automotive
President
“Great conference, tremendous takeaways and learnings regarding what my direct peers are doing.”
Volvo & Mack Trucks
Warranty Program Manager & 3pp team!
“MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers, by delivering high quality products and exceptional warranty service.”
General Motors
Warranty Performance Supervisor
