The Must Attend Annual Gathering For All Warranty, Aftersales and Aftercare Stakeholders

The Must Attend Annual Gathering For All Warranty, Aftersales and Aftercare Stakeholders

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HOURS OF NETWORKING

MAPconnected’s Summit unites the Warranty & Aftercare Value Chain and is designed as an annual platform to exchange ideas to optimize costs, enhance customer satisfaction and ensure continuous improvement.

This year’s Summit creates an opportunity to examine key case studies around integrating, analyzing and actioning data by harnessing best-in-class organizational processes and the latest technology innovations. Network with over 200 of your peers, engage with leading tech expo innovators come away with invaluable learnings and easily implementable strategies that will streamline and strengthen your warranty lifecycle roadmap.

MAPconnected’s Summit unites the Warranty & Aftercare Value Chain and is designed as an annual platform to exchange ideas to optimize costs, enhance customer satisfaction and ensure continuous improvement.

This year’s Summit creates an opportunity to examine key case studies around integrating, analyzing and actioning data by harnessing best-in-class organizational processes and the latest technology innovations. Network with over 200 of your peers, engage with leading tech expo innovators come away with invaluable learnings and easily implementable strategies that will streamline and strengthen your warranty lifecycle roadmap.

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SUMMIT HOT TOPICS

KEY SUMMIT PILLARS

Focused on integrating, analyzing and actioning data by harnessing best-in-class organizational processes and the latest technology innovations.

  • Quality & Supplier Management
  • Connected Customer Care & Recall
  • Dealer Technical Services & Field Ops
  • Warranty Admin: Legal / Regulatory Compliance
  • Telematics & Analytics Data Sharing/ Utilization
  • EV Servicing & Products
  • Financial Products & Extended Services

AGENDA HIGHLIGHTS

  • Debugging AI & PREDICTIVE ANALYTICS: Dedicated Financial & Quality Tracks
  • Using warranty data for improved administration, QUALITY AND SUPPLIER MANAGEMENT and ROOT CAUSE ANALYSIS
  • Best practices on advanced uses of TELEMATICS data
  • Advanced WARRANTY EDITS – what works and what doesn’t?
  • The LEGAL & REGULATORY world continues to evolve. What’s the latest and next?
  • TECHNICIAN: TOOLS AND DIAGNOSTICS, training, hiring and retention
  • Staying connected with the customer, OVER-THE-AIR-UPDATES, and input from NHTSA related to field service actions
  • Informative case studies on successful WARRANTY IMPROVEMENT INITIATIVES

TICKET PRICING/OFFERS

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WHO ATTENDS

WHO ATTENDS

Leading Automotive, Powersport, Bus, Truck, Construction and Agricultural Equipment OEMs, Parts and Equipment Suppliers, their Retailers, Dealers, Distributors, Logistics and Services Providers.

Leading Automotive, Powersport, Bus, Truck, Construction and Agriculture OEMs, Parts and Equipment Suppliers, their Retailers, Dealers, Distributors, Logistics and Service Providers.

ATTENDING COMPANIES PAST AND PRESENT

Company 2-10 HBW Advantage Technical After, Inc. Agolo AIAG Ally American Axle & Manufacturing AmTrust Apco Holdings Arrival Solutions Atheer Audi of America AvantaGuard Axiom Connected AWM Warranty Management Better Vantage Point BMW North America Bozard Ford Lincoln BraunAbility Bridgestone Brown & Brown Risk Canoo Cars Protection Plus Cloyes Gear and Products Concannon XR CSS Corp Cummins Danner Automotive Consultancy Dealer Technical Services Dealers Resource Center Deloitte Doosan Bobcat ELMS Extended Warranty & Service Contract Consulting Foley & Lardner LLP Ford Motor Company Forvia/Faurecia Seating Frost Brown Todd General Motors General Motors Financial GKN Automotive Hyundai Motor America Gulf States Toyota I-10 Toyota J.D. POWER Jackson Dawson JM&A John Deere Johnson Controls International JP Strategy & Intelligence JTT Safety Compliance Specialty Kenworth Truck Company Kubota LegalEase Solutions Lightning eMotors Magna Seating Magna Seating Systems Engineering Magni America Mahindra North America Mark Miller Subaru Meenan P.A. Mentor Systems LLC Mercedes-Benz Financial Services Mercury Mechanical Protection Mercury Select Management Company Midtronics Mile One Mitsubishi Logisnext MIZE MobilAuto Motive Retail MOTOR Information Systems MR Insights MSX International Multimatic Dynamic Suspensions National Automobile Dealers Association National Center for Dispute Settlement, LLC National Institute For Automotive Service Excellence (ASE) Navistar Nexteer Automotive Nexus Nissan Group of North America NTP Company PCMI Pentair Peterbilt Motors Company Polaris PTC QIS Consultants Real Variable Digital Asset Services RealWear RepairPal Robert Bosch Salesforce SAS Institute sd-ize Consulting Sedgwick Sensata Technologies Service Contract Consulting Snap-on Equipment Sogefi Specialty Equipment Insurance Services SRG Global Standard Motor Products Stellantis Stout Strategic DX StreetScope Subaru of America Syncron Tavant TeamViewer Tech Mahindra Tenneco Powertrain Toyota Motor Sales TPA Risk Management Trek Bicycle Corporation Ubiquiti Inc. University of Michigan-Dearborn VectorSolv Volkswagen of America Volta Trucks Volvo and Mack Trucks Volvo Construction Equipment Volvo Group Volvo Group North America Volvo Group Trucks Volvo Group Trucks North America WarrCloud WD3 Automotive We Predict Yamaha Motor Europe Yanmar America   2-10 HBW Advantage Technical After, Inc. Agolo AIAG Ally American Axle & Manufacturing AmTrust Apco Holdings Arrival Solutions Atheer Audi of America AvantaGuard Axiom Connected AWM Warranty Management Better Vantage Point BMW North America Bozard Ford Lincoln BraunAbility Bridgestone Brown & Brown Risk Canoo Cars Protection Plus Cloyes Gear and Products Concannon XR CSS Corp Cummins Danner Automotive Consultancy Dealer Technical Services Dealers Resource Center Deloitte Doosan Bobcat ELMS Extended Warranty & Service Contract Consulting Foley & Lardner LLP Ford Motor Company Forvia/Faurecia Seating Frost Brown Todd General Motors General Motors Financial GKN Automotive Hyundai Motor America Gulf States Toyota I-10 Toyota J.D. POWER Jackson Dawson JM&A John Deere Johnson Controls International JP Strategy & Intelligence JTT Safety Compliance Specialty Kenworth Truck Company Kubota LegalEase Solutions Lightning eMotors Magna Seating Magna Seating Systems Engineering Magni America Mahindra North America Mark Miller Subaru Meenan P.A. Mentor Systems LLC Mercedes-Benz Financial Services Mercury Mechanical Protection Mercury Select Management Company Midtronics Mile One Mitsubishi Logisnext MIZE MobilAuto Motive Retail MOTOR Information Systems MR Insights MSX International Multimatic Dynamic Suspensions National Automobile Dealers Association National Center for Dispute Settlement, LLC National Institute For Automotive Service Excellence (ASE) Navistar Nexteer Automotive Nexus Nissan Group of North America NTP Company PCMI Pentair Peterbilt Motors Company Polaris PTC QIS Consultants Real Variable Digital Asset Services RealWear RepairPal Robert Bosch Salesforce SAS Institute sd-ize Consulting Sedgwick Sensata Technologies Service Contract Consulting Snap-on Equipment Sogefi Specialty Equipment Insurance Services SRG Global Standard Motor Products Stellantis Stout Strategic DX StreetScope Subaru of America Syncron Tavant TeamViewer Tech Mahindra Tenneco Powertrain Toyota Motor Sales TPA Risk Management Trek Bicycle Corporation Ubiquiti Inc. University of Michigan-Dearborn VectorSolv Volkswagen of America Volta Trucks Volvo and Mack Trucks Volvo Construction Equipment Volvo Group Volvo Group North America Volvo Group Trucks Volvo Group Trucks North America WarrCloud WD3 Automotive We Predict Yamaha Motor Europe Yanmar America

JOIN YOUR PEERS THERE FROM THESE ROLES:

Original Warranty / Extended Warranty Chain
Engineering & Quality
Customer Care & Service
Recall Campaigns
Warranty IT Systems & Support
Finance & Risk Management
Technical & Field Services
Aftersales / Aftermarket
Supplier Parts Market
Supply Chain / Supplier Quality
Dealer Services & Administration

Manufacturing Sites: Quality / Operations
Service Operations / Fixed Ops
Marketing / Customer Experience / CX
Financial Services

join your peers THERE:

Original Warranty / Extended Warranty Chain
Engineering & Quality
Customer Care & Service
Recall Campaigns
Warranty IT Systems & Support
Finance & Risk Management
Technical & Field Services
Aftersales / Aftermarket
Supplier Parts Market
Supply Chain / Supplier Quality
Dealer Services & Administration
Manufacturing Sites: Quality / Operations

Service Operations / Fixed Ops
Marketing / Customer Experience / CX
Financial Services

SPONSORS 2023

PAST FEATURED BUSINESS PARTNERS & SPONSORS

Much more than a conference.

MAPconnected offers a year-round unique platform to expand your professional brand along the motor vehicle warranty and aftercare services chain Utilizing our featured business partner status benefits in the mAPconnected members community as well as at the end of year summit!

  • Direct access to Warranty Chain, Engineering, Technical Services, Customer Care, Aftersales and Aftercare Executives
  • Establish a thought leadership position in the Service & Warranty Lifecycle Industry
  • Gain firsthand knowledge to leverage OEM, Parts Manufacturers, and Dealer driven priorities & agendas
  • Build brand awareness in all promotional MAPCONNECTED MEMBERS NETWORK activities
  • MyWarrantyNetwork.com featured business partner status, directory listing, webinars & blogs
  • Test/demo new ideas for warranty chain lifecycle technologies

PAST FEATURED BUSINESS PARTNERS & SPONSORS

SPONSOR PARTICIPATION OPTIONS

Why is VEHICLE SERVICE & WARRANTY LIFECYCLE SUMMIT a must attend:

Why is VEHICLE SERVICE & WARRANTY LIFECYCLE SUMMIT a must attend:

CONNECT

With Recognized Vehicle OEMs, Parts and Equipment Suppliers, Their Retailers, Dealers, Distributors, Logistics and Services Providers

BENCHMARK

With Your Direct Warranty Chain Peers Who Share Similar Roles and Challenges. Exchange Unrivaled Industry Perspectives That Utilize The Latest Technology and Data Innovations To Jump-Start New Processes

COLLABORATE

To Improve, Optimize and Enhance Your Warranty and Aftercare End-To-End Experiences To Stay One Step Ahead Of The Curve

CONNECT

With Recognized Vehicle OEMs, Parts and Equipment Suppliers, Their Retailers, Dealers, Distributors, Logistics and Services Providers

BENCHMARK

With Your Direct Warranty Chain Peers Who Share Similar Roles and Challenges. Exchange Unrivaled Industry Perspectives That Utilize The Latest Technology and Data Innovations To Jump-Start New Processes

COLLABORATE

To Improve, Optimize and Enhance Your Warranty and Aftercare End-To-End Experiences To Stay One Step Ahead Of The Curve

MAPconnected Network Provides UNPARALLELED ADVANTAGES
Much more than an annual conference

MAPconnected Network Provides UNPARALLELED ADVANTAGES
Much more than an annual conference

BENEFITS OF BEING MAPconnected

  • Exclusive online profile access to the MAPconnected members-only community forum
  • Quarterly job function & topic specific virtual benchmarking round robins
  • Engagement tools providing instant feedback to questions and ideas: Year-round 24/7
  • Inclusion in facilitated club studies & survey exercises
  • Customized training and survey design services for your requested topics
  • Members united at end-of-year Vehicle Service & Warranty Lifecycle Summit
  • Access to the official MAPconnected business resources & member directory

Discover the possibilities of Membership!

Members are rewarded with unrivaled industry perspectives, valuable data and rich connections to forge lasting relationships.

MEMBER PACKAGES 1- 5 TEAM MEMBERS
PRICES RANGE FROM $1995-$9995

The Vehicle Service & Warranty Lifecycle Summit is the must attend annual gathering for all Warranty and Aftercare Stakeholders

TESTIMONIALS

“The event was well organized with great topics and the occasional interjection of humor. An excellent representation of auto manufacturers and suppliers and dealerships.”

Ford Motor Company

Warranty Systems Integration Specialist

“Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.”

Magna Seating

Lead Product Engineer

“Great environment to share and learn from others in the industry – real problems – real solutions!”

Kenworth Truck

Director of Warranty

“This was an extremely informative event that I highly recommend to anyone in the Warranty, Aftercare and Fixed Operations sectors.”

MSX International

Warranty Operations Director
& 5pp team!

“First time to conference and found all aspects very insightful and relevant to my work. Great place to connect and network with various people involved with warranty.”

Sensata Technologies

Quality Director & 4pp team!

“There are many conferences to which I am invited each year. The MAPconnected Warranty Conference is the one I never want to miss. I always come back with new innovative ideas that I can implement.”

WD3 Automotive

President

“Great conference, tremendous takeaways and learnings regarding what my direct peers are doing.”

Volvo & Mack Trucks

Warranty Program Manager & 3pp team!

“MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers, by delivering high quality products and exceptional warranty service.”

General Motors

Warranty Performance Supervisor

TESTIMONIALS

“The event was well organized with great topics and the occasional interjection of humor. An excellent representation of auto manufacturers and suppliers and dealerships.”

Ford Motor Company

Warranty Systems Integration Specialist

“Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.”

Magna Seating

Lead Product Engineer

“Great environment to share and learn from others in the industry – real problems – real solutions!”

Kenworth Truck

Director of Warranty

“This was an extremely informative event that I highly recommend to anyone in the Warranty, Aftercare and Fixed Operations sectors.”

MSX International

Warranty Operations Director & 5pp team!

“First time to conference and found all aspects very insightful and relevant to my work. Great place to connect and network with various people involved with warranty.”

Sensata Technologies

Quality Director & 4pp team!

“There are many conferences to which I am invited each year. The MAPconnected Warranty Conference is the one I never want to miss. I always come back with new innovative ideas that I can implement.”

WD3 Automotive

President

“Great conference, tremendous takeaways and learnings regarding what my direct peers are doing.”

Volvo & Mack Trucks

Warranty Program Manager & 3pp team!

“MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers, by delivering high quality products and exceptional warranty service.”

General Motors

Warranty Performance Supervisor