Eric Gillanders to join panel discussion at the Vehicle Service & Warranty Lifecycle Roundtable
Over-The-Air (OTA) Updates & Maintenance
• Categorizing warranty repair/patches/bug fixes or recall
• Who pays for them?
• Is it a trackable warranty repair? Does it count as a Lemon Law countable repair?
• Reporting best practices
• Security concerns/global complexities
• Protecting driver’s privacy preferences