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EARLY CONFIRMED SPEAKERS
Thomas Gianfermi
Manager of Warranty Administration
STELLANTIS
Kolby Rath
Aftermarket Services Portfolio Manager
John Deere
Joe Werth
Vice President, Integrated Warranty,
Total Cost of Ownership & Uptime
NAVISTAR
Paul Rogers
Senior Manager, Warranty
NISSAN MOTOR CORPORATION
Erich Coit
Director of Warranty
KENWORTH TRUCK COMPANY
Brian Rose
Senior Manager, Service Engineering & Warranty
Mitsubishi Logisnext
Jose Clemente
Warranty Performance &
Parts Review Supervisor
GM
Andrew Conville
Director of Aftersales,
Parts & Services
MAHINDRA
Henry Glover
Manager, Service Engineering & Warranty
Mitsubishi Logisnext
Ed Roberts
Chief Operations Officer
Bozard Ford Lincoln
Ryan Kooiman
Director of Training
Standard Motor Products
Mike Roberts
President
MR INSIGHTS
Wayne Fu
Assistant Professor
of Decision Sciences
UNIVERSITY OF MICHIGAN-DEARBORN
Brian Wheeler
Automotive Supplier Executive
Deloitte
Renee Stephens
Vice President,
Competitive Quality Benchmarking
WE PREDICT
Dan Hulkower
Senior Vice President
AFTER
Wayne Mitchell
Global Director Sales and Marketing
SEDGWICK
Ashok Syncron
Chief Product Officer
SYNCRON
Leading 2021 Speakers
Eric Gillanders
Global Warranty Systems Manager
FORD MOTOR COMPANY
Jossey Bertollini
Lead Project Engineer
MAGNA SEATING SYSTEMS ENGINEERING
Robert Lecznar
Senior Director Service Operations
& Warranty
AUDI OF AMERICA
Jeff Sutter
Global Director, Innovation & Continuous Improvement Methodologies, Warranty
NEXTEER AUTOMOTIVE
Ed Roberts
Chief Operations Officer
BOZARD FORD LINCOLN
Jennifer Jones
Global Warranty Spend Manager
FORD MOTOR COMPANY
Andy Peterson
Financial Products Manager
POLARIS
Jeff Miller
CEO and General Manager
MARK MILLER SUBARU
Luis Gerardo Mendez
Warranty & Service Engineering Leader
GKN AUTOMOTIVE
Roland Seeger
Central Quality Manager
GKN AUTOMOTIVE
