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EARLY CONFIRMED SPEAKERS

Thomas Gianfermi

Manager of Warranty Administration

STELLANTIS

Kolby Rath

Aftermarket Services Portfolio Manager

John Deere

Joe Werth

Vice President, Integrated Warranty,
Total Cost of Ownership & Uptime

NAVISTAR

Paul Rogers

Senior Manager, Warranty

NISSAN MOTOR CORPORATION

Erich Coit

Director of Warranty

KENWORTH TRUCK COMPANY

Brian Rose

Senior Manager, Service Engineering & Warranty

Mitsubishi Logisnext

Jose Clemente

Warranty Performance &
Parts Review Supervisor

GM

Andrew Conville

Director of Aftersales,
Parts & Services

MAHINDRA

Henry Glover

Manager, Service Engineering & Warranty

Mitsubishi Logisnext

Ed Roberts

Chief Operations Officer

Bozard Ford Lincoln

Ryan Kooiman

Director of Training

Standard Motor Products

Mike Roberts

President

MR INSIGHTS

Wayne Fu

Assistant Professor
of Decision Sciences

UNIVERSITY OF MICHIGAN-DEARBORN

Brian Wheeler

Automotive Supplier Executive

Deloitte

Renee Stephens

Vice President,
Competitive Quality Ben
chmarking

WE PREDICT

Dan Hulkower

Senior Vice President

AFTER

Wayne Mitchell

Global Director Sales and Marketing

SEDGWICK 

Ashok Syncron

Chief Product Officer

SYNCRON

Leading 2021 Speakers

Eric Gillanders

Global Warranty Systems Manager

FORD MOTOR COMPANY 

Jossey Bertollini

Lead Project Engineer

MAGNA SEATING SYSTEMS ENGINEERING 

Robert Lecznar

Senior Director Service Operations
& Warranty

AUDI OF AMERICA

Jeff Sutter

Global Director, Innovation & Continuous Improvement Methodologies, Warranty

NEXTEER AUTOMOTIVE 

Ed Roberts

Chief Operations Officer

BOZARD FORD LINCOLN 

Jennifer Jones

Global Warranty Spend Manager

FORD MOTOR COMPANY 

Andy Peterson

Financial Products Manager

POLARIS 

Jeff Miller

CEO and General Manager

MARK MILLER SUBARU 

Luis Gerardo Mendez

Warranty & Service Engineering Leader

GKN AUTOMOTIVE 

Roland Seeger

Central Quality Manager

GKN AUTOMOTIVE 

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