• New! AI-Service Warranty Lifecycle Management Think Tank (AI-SWLM) Launches

    Promoting AI Innovation, Collaboration, Benchmarking & Education in Service & Warranty Lifecycle Management

    More Info & Request Invite
  • Service & Warranty Lifecycle Summit 2025

    Get Your Discounted Tickets Now!

    Sheraton Detroit Novi 10/20-22
  • MyWarrantyNetwork Members Hub & Marketplace

    Year-Round Engagement Activities To Foster Thriving Community

    MarketPlace Hub

    Stop Reinventing the Wheel

    Our mission is to reshape, and simplify your Warranty Chain & Aftercare Services & Processes.

    We have created a collaborative hub where companies can do just that by connecting, collaborating and benchmarking.

    MyWarrantyNetwork
    Year-Round Engagement Tools Through Benchmarking Events, Surveys, 24/7 Discussion Forum, Specialized Training And Invaluable Marketplace Project Support.
    Service & Warranty Lifecycle Summit
    Annual Best Practice Exchange To Drive Cost Savings, Elevate Customer Satisfaction, And Foster Continuous Improvement And Innovation.
    AI-SWLM Think Tank (Service Warranty Lifecycle Management)
    Promoting AI Innovation, Collaboration, Benchmarking & Education In Service & Warranty Lifecycle Management Through Virtual and Inperson Meetups.

    Upcoming Events

    Annual Summit
    Club Study
    May 7, 2025 9:00 am
    Bridgestone Americas Hosts Club Study: Unlocking Cost Efficiency: Smarter Warranty, Parts Return & Repair Strategies
    Round Robin
    May 8, 2025 1:00 pm
    AI Service & Warranty Lifecycle Management Think Tank Meetup
    I was happy to see how the Industry OEMs and Tiered suppliers are working together to resolve warranty issues. There seems to be more teamwork between organizations than in past years.
    Sr. Program Manager, Quality Products & Services AIAG AIAG Logo

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    WHY JOIN MAPCONNECTED?

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    Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?

    When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.

    The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.

    Unrivaled Industry Perspectives To Valuable Warranty Chain Data

    Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.

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    Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.

    Annual Summit

    MYWARRANTYNETWORK MEMBERS-ONLY HUB

    Imagine the benefit of reaching your peers any time you need.

    Dive into an always-on online forum, fostering dialogue with our community professionals from:

    • Warranty (Factory & Extended): Strategy | Ops | Claims | Parts Return
    • Finance: Accruals | Audits
    • Purchasing: Supply Chain | Supplier Cost Sharing
    • Data & Analytics: Systems | Support | Analysts
    • Technical: Field Services | Dealer Administration | EV Services | Training
    • Customer: Recalls | Safety | Campaigns | Customer Service
    • Dealer: Aftersales | Aftercare Services |  Reporting | Publications | Training
    • Quality: Manufacturing | Engineering
    • Marketing: Customer Experience | Product Design
    • Legal: Regulatory | Compliance
    • Insurance & Financial Products  
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    One of the benefits of being a Gold Member is the steady trickle of information throughout the year.
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    Video Testimonial