This was my first warranty summit in my eight years in the field, and it was eye‑opening. I’d searched for something like this early in my career and never found anything comparable. Hearing speakers voice the same ideas, concerns, and roadblocks I’ve faced made me realize I’m not alone in these challenges. I’ll definitely be back for future summits and am excited to join the working groups.

Attending the Vehicle Service & Warranty Lifecycle Summit is an event I enjoy every year. This year was no exception. I took away a lot of innovation ideas from the event this year, especially where the industry is going! I can't wait to see what topics are in store for next year!

First time to conference and found all aspects very insightful and relevant to my work. Great place to connect and network with various people. Good cross section of support for our warranty needs.

I was happy to see how the Industry OEMs and Tiered suppliers are working together to resolve warranty issues. There seems to be more teamwork between organizations than in past years.

Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.

Thanks for arranging such a great event at GM's Engineering Center & Parts Return Facility outside Detroit. It was a very meaningful and valuable experience. I am hopeful to network more with the peer group to explore warranty performance concepts at future MAPconnected events. Thank you so much!

Great conference, tremendous takeaways and learnings regarding what my direct peers are doing.

One of the best industry conferences I’ve attended. Outstanding content, excellent networking, and exceptionally high-quality presentations. You did a fantastic job organizing and hosting the event.

The TAC Xchange has been one of the most useful forums I’ve joined—candid discussions on diagnostics gaps, scan‑tool data, prior‑approval decisions, and verifying TAC guidance truly resolves concerns.

All of the innovation we’ve carried out at Cummins in Warranty has come from these connections...

MAPconnected has been a catalyst for our warranty transformation. The AI-focused insights, peer benchmarking, and collaborative discussions delivered actionable takeaways we’re already applying. A valuable platform that truly accelerates innovation and continuous improvement.

MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers