Dan Dobbs

Streamlining Warranty Approvals: Are You Spending More Than You Are Saving?

This interactive workshop helps you map out your own warranty approval challenges, explore adaptable technology solutions, and uncover ways to cut administrative waste without adding headcount. Using real-world examples, we’ll focus on boosting technician efficiency and building a practical roadmap you can take back to your business.

What you’ll walk away with:

Interactive mapping of your business approval challenges
Explore technology options that are surprisingly inexpensive and adaptable to your business
Stop dragging down technician efficiency with administrative tasks
Get the correct business answer efficiently and without rework – Ford examples
Develop a plan, launch, evaluate, optimize, and expand

Come ready to roll up your sleeves, share perspectives, and leave with actionable ideas to improve your own approval processes.

Bio

Kerwyn (Dan) Dobbs is part of Ford’s Warranty Analytics Strategy team and a certified ASE Master Technician. A former Global Warranty Strategy Manager at Ford, he led the redesign of dealer warranty measurement and introduced an automated prior approval process for major powertrain assemblies—both still in use globally, driving significant savings and reducing dealer workload.

With a broad career spanning corporate, dealership, and teaching roles, Dan is recognized as a 6-Sigma Master Black Belt and trusted analytics leader. His expertise includes warranty cost control, customer and technical support operations, recalls, IT management, auditing, quality, and process improvement. He also holds an MBA from the University of Michigan–Dearborn, specializing in data modeling and optimization.