Category: Testimonials

Insights from the 2024 Vehicle Service & Warranty Lifecycle Summit

The 2024 Vehicle Service & Warranty Lifecycle Summit brought together industry peers to share knowledge and solutions for enhancing service lifecycle and warranty processes. This event provided a unique platform for collaboration, education, and inspiration.

As we look forward to the 2025 summit, explore this testimonial to gain insights into the incredible value MAPconnected Annual Membership and this Annual Summit offers. Don’t miss your chance to join us!

Carlos Hernandez of Sogefi reflected on the value of connecting with peers who understand the unique challenges of warranty management. As both an attendee and a speaker, Carlos emphasized the importance of learning from others, both in formal presentations and through personal interactions.

In his testimonial, Carlos shared his excitement about presenting on a topic he’s passionate about and expressed gratitude for the collaborative environment at the 2024 summit. His experience highlights the value of this event in fostering meaningful professional relationships.

Join us at the 2025 summit to experience the same collaborative spirit!

Click The Video Testimonial Below From The 2024 Vehicle Service & Warranty Lifecycle Summit

Once again EV topics were plentiful on the 2024 Vehicle Service & Warranty Lifecycle Main Summit agenda as well as a full summit geared to EV Service, Operations & Aftersales.

Ryan Sweeney, Global Head of Marketing at Midtronics provides a testimonial to their past 2 years’ sponsorship because of their commitment to help reduce warranty spend for the motor vehicle industry through their EV battery solutions.

Explore his testimonial below. Make sure to put October 20-22, 2025 on your calendar for the 5th annual at the Sheraton Detroit Novi.

Click Video Testimonial Below From The 2024 Vehicle Service & Warranty Lifecycle Summit

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The 2024 Vehicle Service & Warranty Lifecycle Summit united leaders and innovators to enhance automotive service and warranty processes through collaboration, education, and inspiration.

Simran Tayal, Tavant’s Marketing Director, passionately explained why they remain loyal exhibitors at the summit year after year. She describes the Summit as an unparalleled platform, a unique convergence of industry leaders, innovative practitioners, and cutting-edge technology vendors—all under one roof. She emphasized the impeccable timing of the event, aligning seamlessly with the critical planning cycles for the upcoming year.

As we look forward to our 5th Summit Edition – October 20-22, 2025, please click to view the video to grasp the tremendous value of this event for unparalleled opportunities to learn, network, and innovate.

Plan ahead with us at the 2025 summit—don’t miss this must-attend event!

Click To The Video Testimonial From The 2024 Vehicle Service & Warranty Lifecycle Summit

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MAPconnected provides year-round events and engagement tools for a growing network of vehicle executives responsible for the design and execution of Warranty, Recall, Aftersales, Quality, Technical Services, and Customer Care management and support services. The network represents leading automotive, powersport, construction, agricultural, bus and truck OEMs, their retailers, distributors, parts manufacturers and services providers.

The finale event of the year is the Vehicle Service & Warranty Lifecycle Summit. Please click to view a testimonial from GGS Information Services, a first time sponsor on the incredible value offered.

Don’t miss out on joining us Oct 20-22, 2025 at the Sheraton Detroit Novi.

Ken Wetzel from GGS Information Systems shared his positive experience as a first-time exhibitor at the 2024 summit. Despite not being directly involved in warranty services, Ken discovered valuable opportunities to connect with prospective customers and partners.

Ken highlighted the intimate setting of the summit, which allowed for more meaningful interactions compared to larger trade shows. His testimonial underscores the summit’s versatility and its ability to bring value to diverse businesses in the automotive sector.

Discover similar opportunities at the 2025 summit—register now!

Priceless insights to fortify your lifecycle roadmap in October

Don’t miss your opportunity to connect, collaborate, and benchmark and gain priceless insights and practical strategies to fortify your lifecycle roadmap with 200+ Service, Aftersales & Aftercare Industry Peers. Hear Why This Event Is a Must-Attend from Past Participants! Click Below! Benefit From A Endless Speaker Panel Vice President, Quality Products and Services Director, Business Development – Electrification CEO COO Director, Customer Quality Engineering Member Director of Service Engineering Fire Marshal CEO Senior Manager for EV Supply Chain Logistics CEO Host and Producer North America Recall Manager Model e CX Owner Success Manager Field Academy Coach VP Field Service Xalt Energy National Warranty Manager Manager, GPSC Warranty Performance Global Supplier Quality Manager Manager, BI Global Purchasing & Supply Chain Warranty Manager EV Platform Manager President Sr. Manager Supplier Warranty & Product Review Warranty Associate Director Senior Manager, Warranty Financial Operations Product Manager Plex Regional Fixed Operations Director Portfolio Manager Quality & Service Solutions Global Director Sales and Marketing Quality Manager Technical Center Dir. Global Customer Care Performance & Strategy Director, Global Business Solutions Publisher Vice President Aftermarket Business Director of Strategic Business Development   AIAG Amphenol BizzyCar / St. Charles Automotive Bozard Ford Lincoln Bridgestone Americas Bush Seyferth Canoo City of Detroit | Detroit Fire Department Circuitry.ai Cox Automotive Eco Auto EVs for Everyone   Ford Motor Company   Ford Motor Company Ford Motor Company Freudenberg-EPS   General Motors   General Motors   General Motors   General Motors   Kubota Midtronics   MR Insights   Navistar   Navistar   Nissan Group of North America   Rockwell Automation   Rohrman Automotive Group   SAS   Sedgwick   Sogefi   Stellantis   Tweddle   Warranty Week   Tech Mahindra   TruVideo   Download Agenda Register Today! Don’t Miss Out: Bring Your Team To Maximize Learnings! VEHICLE SERVICE & WARRANTY LIFECYCLE SUMMIT SERIES 2024! The must-attend gathering for Motor Vehicle executives responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care and Aftercare Support Services. Download Agenda Register Today Copyright © 2024 MAPconnected, All rights reserved. What Are Attendees Saying About Vehicle Service & Warranty Lifecycle Summit 2023 Summit Testimonials from our Participants