Workshop & VIP Shark Tank Dinner 2024: Oct 21

10/21 2:00 – 5:00 Workshop – Reservation required @ $395.00 (includes Dinner)

Streamlining Assembly Decisions: Implementing Automated ‘Rebuild vs. Replace’ Processes for Instant Results

Join this workshop session to discover best practices for efficiently implementing an automated decision-making process, reducing the time technicians spend waiting at the parts counter.

Key topics to include:

• Effective uses of Prior Approval for warranty oversight using examples from Ford
• Successfully insulating the customer from the Prior Approval Process
• Incorporating Manufacturer Requirements, Dealer Processes and Lemon Law
• Launching, optimizing and measuring the impact

Dan Dobbs, Former Process and Strategy Improvement Manager, Global Warranty Operations – Ford Motor Company | Auto Service Program Lead Instructor – Monroe County Community College

10/21 6:00 – 8:00 VIP Shark Tank Dinner: 

VIP Shark Tank Dinner: The AI revolution in the Service & Warranty Lifecycle is real! Join us for a networking dinner as we showcase these emerging AI companies:

Recalls: BizzyCar

Quality: Viaduct

Diagnostics: Amber

Technical Services: Circuitry

Shark Tank Pitches | Audience Judging | Networking & Social Dinner