Round Robin

Field Services Connected Data Xchange Group Meetup 1

Join the Leading Peer Network – Now Accepting New Members!
Tap into a member-driven, insight-packed community built around your priorities.

This new group offers an exclusive peer benchmarking forum for senior leaders focused on data analytics strategies that optimize end‑to‑end quality issue resolution, from early detection to field action. Participants compare how OEMs use connected data, service intelligence, diagnostics, and repair insights to identify issues faster, guide field actions more effectively, and improve overall quality outcomes.

The group centers on how manufacturers structure data-driven processes that connect field performance, diagnostics, repairs, and engineering—ensuring quality issues are not only identified but resolved with clear direction and measurable improvement. A key focus is understanding whether and how OEMs integrate diagnostic and repair optimization into broader issue resolution strategies for recurring quality concerns.

Xchange Group Brochure Member Packages Download

What Makes These Groups Different?

Approved participation to ensure open, relevant dialogue
MAPconnected membership required
4 facilitated benchmarking sessions per year – virtual (Feb, May & August) + in-person at Service & Warranty Lifecycle Summit Oct 19-21 Detroit
Benchmark-driven agendas focused on peer comparison, not theory
Give-and-take engagement model—all participants contribute
MAPconnected facilitation to keep discussions structured, compliant and actionable