“The Hard Truth About Warranty Recovery: It’s Not the Math—It’s the Model”……
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Click to read: Blog from the 1st group meetup in March
Click to read: Blog from the 2nd group meetup in May
July 28th : Purchasing & Supplier Cost Sharing | Meetup #3 | 75-minutes Virtual
Internal Stakeholder Alignment: Strengthening the Recovery Chain
Discussion Topics:
- Benchmark collaboration across engineering, purchasing, quality, finance, legal, and parts-return teams.
- Share best practices for accelerating root cause resolution and supplier recovery decisions.
- Explore strategies to improve accountability, communication, and recovery performance.
Xchange Group Brochure Member Packages Download
What Makes These Groups Different?
- Approved participation to ensure open, relevant dialogue
- MAPconnected membership required
- 4 facilitated benchmarking sessions per year – virtual (Feb, May & August) + in-person at Service & Warranty Lifecycle Summit Oct 19-21 Detroit
- Benchmark-driven agendas focused on peer comparison, not theory
- Give-and-take engagement model—all participants contribute
- MAPconnected facilitation to keep discussions structured, compliant and actionable
Current Xchange Groups formed:
- Financial Products & Insurance
- Parts Return & Quality Analysis
- Warranty Administration
- Recall, Customer Campaigns & Legal
- Purchasing & Supplier Cost Sharing
- TAC Technical Assistance Centers
NEW COMING SOON: Field Services Connected Data Xchange Group
Spots are limited – secure your membership today!
