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The Hub

Your round-the-clock members’ forum, uniting Warranty and Aftercare Services professionals in one powerful network. We’re not just a forum—we’re a vibrant, peer-driven collective fueled by a shared passion to learn, innovate, and thrive together. Connect to exchange opportunities, master best-in-class processes, and forge bonds over shared experiences that inspire growth and collaboration.

The Marketplace

Your gateway to invaluable partners who bring unmatched expertise and comprehensive solutions to every phase of your projects. From Warranty, Service, and Aftercare to Administration, Purchasing & Supply Chain Management, Parts Return & Quality Analysis, and beyond—our network empowers you to succeed with robust support in all critical need areas.

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MEMBER

Warranty, Recall, Aftersales, Technical Services, Customer Care & Support Services Professionals

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Straight From The Source…….

  • Great conference, tremendous takeaways and learnings regarding what my direct peers are doing.
  • There are many conferences to which I am invited each year. The MAPconnected Warranty Conference is the one I never want to miss. I always come back with new innovative ideas that I can implement.
  • The event was well organized with great topics and the occasional interjection of humor. An excellent representation of auto manufacturers, suppliers, and dealerships.
  • "MAPconnected provides a great opportunity to speak with people that could relate specifically to the job that we do. I learned alot from all of my peers." Click for video.
  • Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.
  • Attending the Vehicle Service & Warranty Lifecycle Summit is an event I enjoy every year. This year was no exception. I took away a lot of innovation ideas from the event this year, especially where the industry is going! I can't wait to see what topics are in store for 2024!
  • The Summit offers me a connection to the manufacturers...it allows us to connect and bridge those gaps together.
  • ... MAPconnected really fosters a culture of innovation, providing opportunities for collaboration, knowledge sharing, exchanging best practices...
  • All of the innovation we’ve carried out at Cummins in Warranty has come from these connections...
  • MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers
  • This is going to be something that we’re going to do for years to come.
  • First time to conference and found all aspects very insightful and relevant to my work. Great place to connect and network with various people. Good cross section of support for our warranty needs.
  • One of the benefits of being a Gold Member is the steady trickle of information throughout the year.
  • One of the things the conference does really well - its a great collection of speakers and wonderful topics.
  • I was happy to see how the Industry OEMs and Tiered suppliers are working together to resolve warranty issues. There seems to be more teamwork between organizations than in past years.