Ben Ellencweig
From Concept to Customer Impact: The AI Transformation of After-Sales Quality
Discover how OEMs turn connected vehicle data into action—with McKinsey’s proactive quality blueprint, AWS data lakes for early issue detection, and Upstream’s AI-driven digital twins making pre-claim insights a reality.
Bio
Ben Ellencweig is a senior partner with the firm’s Stamford office and leads our QuantumBlack, AI by McKinsey Practice in its alliances, acquisitions, and partnerships globally. Ben advises clients on harnessing the power of AI to deliver growth and bottom-line impact across sectors.
Ben led the firm’s acquisition of Iguazio, a machine learning operations (MLOps) platform, and spearheaded McKinsey’s growing ecosystem of AI and generative AI partners. He serves on the McKinsey Technology Council, which gathers top global technology leaders to assess and track trends in business and technology. He is a recognized thought leader on AI and digital transformation and publishes articles and frequently speaks at global conferences.
Before McKinsey, Ben served for over a decade in various leadership and technology roles managing large-scale teams under extreme conditions in the Israel Defense Forces (IDF). Furthermore, he served as a liaison officer in its military attaché office in Washington, DC.