Jason Payne

Jason is a career Warranty Professional, having spent 20 years working within the automotive, heavy industrial, and aerospace industries. He believes that warranty administration within all companies should be a predictive and proactive function, working alongside every part of the company in order to build quality products, while reducing the risk of repair, customer dissatisfaction and high warranty costs. Jason has led or been part of various warranty industry councils and thinktanks, including AIAG, JAPIA, CLEPA Warranty Working Group, ENG, FieldTaskOne, and twelve years with the Original Equipment Suppliers Association (OESA) Warranty Management Council…having spent 2013-2020 as the Chairman of their WMC Board of Governors. In 2020, Jason launched his own warranty centric consulting firm JPSI and now works with suppliers and OEMs to achieve truly proactive warranty systems.