Jordan Tauriainen

Four problems. Four workflows. One platform.

Explore how AI can be applied across quality, warranty and recall, dealer experience, and CPQ. The common thread is fragmentation—and the biggest impact comes when AI connects the operational workflows where delays, rework, cost, and customer friction actually occur.

Bio

Jordan Tauriainen has 15+ years of experience working across automotive, manufacturing, and technology. He currently serves as Senior Director of Global Automotive Go-To-Market at ServiceNow, where he helps automakers and suppliers streamline their businesses, modernize operations with automated workflows, and apply AI at scale. Previously, he led global customer experience and connected mobility strategy for automotive and manufacturing at Amazon Web Services (AWS). Jordan holds cloud certifications from both AWS and Microsoft Azure, a BBA in Supply Chain Management from Western Michigan University, and an MBA in Leadership from the University of Michigan.