Joshua Linton
Accurately Diagnosing EV 12V Batteries: Supporting Warranty Control, Reliability, and Service Efficiency
At the heart of every electric vehicle is a small but critical component: the 12V battery. Yet, if overlooked, this system can be a leading cause of service challenges, warranty claims, and customer dissatisfaction.
In this joint session, Joshua Linton, EV Platform Manager at Midtronics, and Joshua Shuck, Special Tools & Dealer Equipment Manager at General Motors, will reveal the two core problems OEMs and service providers face with 12V battery diagnostics—and how Midtronics’ groundbreaking SafetyPower Diagnostics technology delivers precise, reliable answers that modern EV service operations demand. Together, they will show how accurate 12V diagnostics is reshaping service practices, improving warranty outcomes, and enhancing vehicle performance across the EV lifecycle.
Bio
Joshua Linton is an accomplished product leader who brings diverse experience and insatiable curiosity to all he does. With a steadfast commitment to innovation, Joshua is dedicated to fostering advancements in electric vehicle service and inspection. To his current role, he brings experience accumulated over a career spanning 15 years in product strategy across multiple industries. Throughout his career, Joshua has cultivated his expertise in leading projects and launching products developed from emerging technologies.
At Midtronics, Joshua drives the development of electric vehicle safety solutions for high voltage and low voltage batteries in automotive, HD/commercial fleets, and safety inspection/PTI segments. He is steadfastly committed to transforming market insight into high-demand solutions that empower OEMs’ EV service and warranty management, enable aftermarket strategies, and equip regulators with the most accurate tools for critical EV safety inspection.
Joshua is also deeply committed to knowledge sharing and mentorship. He actively engages his professional network to foster continuous learning and mutual growth. Joshua’s collaborative approach is a testament to his belief in the collective power of innovation and problem-solving.