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The presentations and discussions were extremely valuable and well organized, with clear expectations throughout. The summit created meaningful opportunities to engage with peers facing similar challenges. I thoroughly enjoyed the experience and clearly see the value it delivers.
MAPconnected is creating conversations that never existed before. In 25+ years supporting OEM tech lines, I’ve never seen an opportunity like this—bringing people together, sparking real discussions, and deepening industry understanding.
There are many conferences to which I am invited each year. The MAPconnected Warranty Conference is the one I never want to miss. I always come back with new innovative ideas that I can implement.
First time to conference and found all aspects very insightful and relevant to my work. Great place to connect and network with various people. Good cross section of support for our warranty needs.
MAPconnected has been a catalyst for our warranty transformation. The AI-focused insights, peer benchmarking, and collaborative discussions delivered actionable takeaways we’re already applying. A valuable platform that truly accelerates innovation and continuous improvement.
A highly valuable, insight-rich event. I made meaningful connections with OEMs and vendors, gained a forward-looking industry perspective, and walked away with practical AI ideas already shared with leadership. A fantastic gathering of key warranty industry players.
I just wanted to take a minute to thank you for all the help and support leading into and during the conference. It was a fantastic event with lots of great insights, learnings, and industry connections.
MAPconnected and the annual Summit always targets the right people and the right topics. I always go home with something beneficial. Click to video.
Thank you for hosting such a great event. I was able to meet many people where partnership opportunities for Amber exist and are just great folks. I hope to attend again next year.
I was happy to see how the Industry OEMs and Tiered suppliers are working together to resolve warranty issues. There seems to be more teamwork between organizations than in past years.
Sponsoring MAPconnected each year is a no-brainer featuring a unique convergence of industry leaders, innovative practitioners, and cutting-edge technology vendors—all under one roof. It completely aligns with our commitment to the automotive industry.
MAPconnected’s Service and Warranty Summit speakers' provide great best practices and forward looking insights to improve not only the efficiency and accuracy of adjudicating warranty claims but also identifying defects to improve vehicle safety.
Great environment to share and learn from others in the industry – real problems – real solutions!
MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers
MAPconnected provides a great opportunity to speak with people who could relate specifically to the job that we do. I learned alot from all of my peers. Click for video.
The Summit offers me a connection to the manufacturers...it allows us to connect and bridge those gaps together.
Thanks for arranging such a great event at GM's Engineering Center & Parts Return Facility outside Detroit. It was a very meaningful and valuable experience. I am hopeful to network more with the peer group to explore warranty performance concepts at future MAPconnected events. Thank you so much!
One of the things the conference does really well - its a great collection of speakers and wonderful topics.
Amazing opportunity to learn about new strategies and tools for Warranty Management in the Auto and Heavy Vehicle Insutry. I made important connections that will help improve how we manage our warranty spend. Great networking opportunities!
I am thrilled to not only be attending the MAPconnected Summit for the first time but honored to be able to present to such an astute group of colleagues. I highly recommend this summit to anyone who wants to make connections, gain knowledge, and be inspired!
One of the benefits of being a Gold Member is the steady trickle of information throughout the year.
Great conference, tremendous takeaways and learnings regarding what my direct peers are doing.
All of the speakers and content really resonated with me. I felt as though I found my support group of people who understand the struggles I work through every day.
Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.
All of the innovation we’ve carried out at Cummins in Warranty has come from these connections...
We sponsor this incredible event based on our commitment to help reduce warranty spend for the motor vehicle industry through educating the industry about our EV battery solutions. Click video.
The intimate setting of the Annual Summit, allowed for more meaningful interactions compared to larger trade shows. Click video.
This is going to be something that we’re going to do for years to come.
Really enjoyed the conference and the way the tables/booths are set out in the breezeway and not stuck in a separate room, it felt very natural for people to come and walk up to us.
One of the best industry conferences I’ve attended. Outstanding content, excellent networking, and exceptionally high-quality presentations. You did a fantastic job organizing and hosting the event.
Attending the Vehicle Service & Warranty Lifecycle Summit is an event I enjoy every year. This year was no exception. I took away a lot of innovation ideas from the event this year, especially where the industry is going! I can't wait to see what topics are in store for next year!
... MAPconnected really fosters a culture of innovation, providing opportunities for collaboration, knowledge sharing, exchanging best practices...
The event was well organized with great topics and the occasional interjection of humor. An excellent representation of auto manufacturers, suppliers, and dealerships.
This was an extremely informative event that I highly recommend to anyone in the Warranty, Aftercare and Fixed Operations sectors.