• New EV Summit!

    Prepare to Attend Our EV Service, Operations and Aftersales Summit During This Year's Annual Summit.

    2024 Summit
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    MarketPlace Hub

    Stop Reinventing the Wheel

    Our mission is to reshape, and simplify your Warranty Chain & Aftercare Services & Processes.

    We have created a collaborative hub where companies can do just that by connecting, collaborating and benchmarking.

    Connect about challenges and best-in-class processes, trends, and technology advancement case studies.
    Collaborate by sharing knowledge and solving problems in our polls, surveys, and club studies.
    Benchmark proven practices, experiences, and practical suggestions through dynamic forum online discussions and in-person events.

    Upcoming Events

    Annual Summit
    June 3, 2024 12:00 am
    Survey: Driving Preventive Actions With AI Using Field Data
    March 1, 2024 8:00 am
    Survey: Warranty Claim Submission Pain Points
    All of the innovation we’ve carried out at Cummings in Warranty has come from these connections...
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    Get advice, share insights, and find real solutions.
    The event was well organized with great topics and the occasional interjection of humor. An excellent representation of auto manufacturers, suppliers, and dealerships.
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    Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?

    When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.

    The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.

    Unrivaled Industry Perspectives To Valuable Warranty Chain Data

    Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.

    See Upcoming Events
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    Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.

    Annual Summit


    Imagine the benefit of reaching your peers any time you need.

    Dive into an always-on online forum, fostering dialogue with our community professionals from:

    • Warranty (Factory & Extended): Strategy | Ops | Claims | Parts Return
    • Finance: Accruals | Audits
    • Purchasing: Supply Chain | Supplier Cost Sharing
    • Data & Analytics: Systems | Support | Analysts
    • Technical: Field Services | Dealer Administration | EV Services | Training
    • Customer: Recalls | Safety | Campaigns | Customer Service
    • Dealer: Aftersales | Aftercare Services |  Reporting | Publications | Training
    • Quality: Manufacturing | Engineering
    • Marketing: Customer Experience | Product Design
    • Legal: Regulatory | Compliance
    • Insurance & Financial Products  
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    Amazing opportunity to learn about new strategies and tools for Warranty Management in the Auto and Heavy Vehicle Insutry. I made important connections that will help improve how we manage our warranty spend. Great networking opportunities!
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