• New! AI-Service Warranty Lifecycle Management Think Tank (AI-SWLM) Launches

    Promoting AI Innovation, Collaboration, Benchmarking & Education in Service & Warranty Lifecycle Management

    More Info & Request Invite
  • Service & Warranty Lifecycle Summit 2025

    Get Your Discounted Tickets Now!

    Sheraton Detroit Novi 10/20-22
  • MyWarrantyNetwork Members Hub & Marketplace

    Year-Round Engagement Activities To Foster Thriving Community

    MarketPlace Hub

    Stop Reinventing the Wheel

    Our mission is to reshape, and simplify your Warranty Chain & Aftercare Services & Processes.

    We have created a collaborative hub where companies can do just that by connecting, collaborating and benchmarking.

    MyWarrantyNetwork
    Year-Round Engagement Tools Through Benchmarking Events, Surveys, 24/7 Discussion Forum, Specialized Training And Invaluable Marketplace Project Support.
    Service & Warranty Lifecycle Summit
    Annual Best Practice Exchange To Drive Cost Savings, Elevate Customer Satisfaction, And Foster Continuous Improvement And Innovation.
    AI-SWLM Think Tank (Service Warranty Lifecycle Management)
    Promoting AI Innovation, Collaboration, Benchmarking & Education In Service & Warranty Lifecycle Management Through Virtual and Inperson Meetups.

    Upcoming Events

    Annual Summit
    Webinar
    June 17, 2025 2:00 pm
    Transforming Claims Processing With Agentic AI
    Annual Summit
    October 21, 2025 7:00 am
    Vehicle Service & Warranty Lifecycle Annual Summit 2025: Oct 20-22
    This was an extremely informative event that I highly recommend to anyone in the Warranty, Aftercare and Fixed Operations sectors.
    Warranty Operations Director & 5pp team! MSX International MSX International Logo

    Join Professionals From These Companies

    Get MAPconnected Today!

    Get advice, share insights, and find real solutions.
    Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.
    Lead Product Engineer Magna Seating Magna logo

    WHY JOIN MAPCONNECTED?

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    Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?

    When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.

    The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.

    Unrivaled Industry Perspectives To Valuable Warranty Chain Data

    Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.

    See Upcoming Events
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    Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.

    Annual Summit

    MYWARRANTYNETWORK MEMBERS-ONLY HUB

    Imagine the benefit of reaching your peers any time you need.

    Dive into an always-on online forum, fostering dialogue with our community professionals from:

    • Warranty (Factory & Extended): Strategy | Ops | Claims | Parts Return
    • Finance: Accruals | Audits
    • Purchasing: Supply Chain | Supplier Cost Sharing
    • Data & Analytics: Systems | Support | Analysts
    • Technical: Field Services | Dealer Administration | EV Services | Training
    • Customer: Recalls | Safety | Campaigns | Customer Service
    • Dealer: Aftersales | Aftercare Services |  Reporting | Publications | Training
    • Quality: Manufacturing | Engineering
    • Marketing: Customer Experience | Product Design
    • Legal: Regulatory | Compliance
    • Insurance & Financial Products  
    Members Forum Collage
    Great conference, tremendous takeaways and learnings regarding what my direct peers are doing.
    Warranty Program Manager & 3pp team! Volvo & Mack Trucks volvo group logo