As Supplier Cost Sharing Grows More Complex, OEM Leaders Are Zeroing In On Administrative Burden

Supplier cost sharing is one of the most powerful levers for controlling warranty and quality costs—but execution often breaks down in the details. MAPconnected’s Purchasing & Supplier Cost Sharing Xchange Group brings OEM leaders together to benchmark real-world approaches to governance, supplier burden, and cost-recovery performance.
MAPconnected Brings Factory-Based Learning and Modern Warranty Decision-Making to June Club Study in Houston

Press Release: MAPconnected announces its 4th Annual Club Study, June 17–18, hosted at Mitsubishi Logisnext Americas’ new Customer Experience Center in Houston. The program combines facilitated executive working sessions with coordinated factory tours and warranty failure analysis, offering OEM, OES, and parts supplier leaders a hands-on environment to work through today’s most pressing warranty and aftersales challenges.
MAPconnected Launches Financial Products & Insurance Xchange Group

Press Release: MAPconnected invites you to join the Financial Products & Insurance Xchange Group, an OEM-exclusive executive benchmarking forum for leaders responsible for financial products, insurance, extended service contracts, and enterprise risk.
MAPconnected Launches Parts & Quality Analysis Xchange Group

To advance OEM Benchmarking on Returns, Root Cause, and Supplier Accountability February session hosted by former Stellantis quality and supply chain operations executive MAPconnected has announced the launch of the Parts & Quality Analysis Xchange Group, a new OEM-only executive peer benchmarking forum designed to help automotive manufacturers improve parts return strategy, accelerate root […]
MAPconnected Launches Recall, Customer Campaigns & Legal Xchange Group

Press Release: Executive Peer Benchmarking for Recall, Regulatory, and Risk Leadership
MAPconnected Announces New Leadership Xchange Groups for TAC and Warranty Administration Executives

Press Release: MAPconnected announces the expansion of its Leadership Xchange portfolio with two invitation-only executive peer benchmarking forums designed to support OEM leaders navigating increasing complexity across Technical Assistance Centers (TAC) and Warranty Administration.
Why OEM Leaders Are Re-Examining Cost Sharing and Supplier Administrative Burden

Administrative complexity continues to slow supplier cost sharing efforts across OEM organizations. The launch of MAPconnected’s Purchasing & Cost Sharing Xchange Group reflects a growing need for peer benchmarking and practical approaches that reduce friction while preserving governance.
Breaking Barriers to EV Adoption as New Service & Customer Sources Are Created

Electric vehicles (EVs) present unique challenges and opportunities for dealerships. In this summit highlight, industry experts dive into the critical role of dealers in overcoming EV adoption barriers and creating success stories: Addressing Key Barriers: Charging infrastructure, cost of ownership, range anxiety, and battery concerns. Dealer Impact: How well-trained teams and in-store expertise are building […]
What You Missed at Technical Services & Diagnostics Roundtable!

Innovative & Automative Driven Dealer Service & Warranty Lifecycle Operations The Roundtable highlighted how to leverage AI & connected vehicle data to help with diagnostics, enabling technicians and reshaping vehicle service and warranty management. Here are 2 key case study takeaways: Improving Technical Services To Deliver Better Service: The Warranty Manager from International Motors presented […]
Why is Service and Warranty Lifecycle Summit a Must-Attend?

🌐 About MAPconnected: Join MAPconnected, a premier network fostering innovation in warranty and aftercare services. Here, industry leaders share, connect, and evolve practices that define the future of our industries. 🔗 2024 Summit Highlights: Get insights into how best-in-class processes and technologies are driving industry change. Hear direct quotes and stories from the field that […]