HAPPENING SOON Don't Miss Out! Service & Warranty Lifecycle Summit (Oct 19-21)

MAPconnected Brings Factory-Based Learning and Modern Warranty Decision-Making to June Club Study in Houston

2026 Spring Club Study

Press Release: MAPconnected announces its 4th Annual Club Study, June 17–18, hosted at Mitsubishi Logisnext Americas’ new Customer Experience Center in Houston. The program combines facilitated executive working sessions with coordinated factory tours and warranty failure analysis, offering OEM, OES, and parts supplier leaders a hands-on environment to work through today’s most pressing warranty and aftersales challenges.

MAPconnected Launches Parts & Quality Analysis Xchange Group

To advance OEM Benchmarking on Returns, Root Cause, and Supplier Accountability   February session hosted by former Stellantis quality and supply chain operations executive MAPconnected has announced the launch of the Parts & Quality Analysis Xchange Group, a new OEM-only executive peer benchmarking forum designed to help automotive manufacturers improve parts return strategy, accelerate root […]

Breaking Barriers to EV Adoption as New Service & Customer Sources Are Created

Electric vehicles (EVs) present unique challenges and opportunities for dealerships. In this summit highlight, industry experts dive into the critical role of dealers in overcoming EV adoption barriers and creating success stories: Addressing Key Barriers: Charging infrastructure, cost of ownership, range anxiety, and battery concerns. Dealer Impact: How well-trained teams and in-store expertise are building […]

What You Missed at Technical Services & Diagnostics Roundtable!

Innovative & Automative Driven Dealer Service & Warranty Lifecycle Operations The Roundtable highlighted how to leverage AI & connected vehicle data to help with diagnostics, enabling technicians and reshaping vehicle service and warranty management. Here are 2 key case study takeaways: Improving Technical Services To Deliver Better Service: The Warranty Manager from International Motors presented […]

Why is Service and Warranty Lifecycle Summit a Must-Attend?

🌐 About MAPconnected: Join MAPconnected, a premier network fostering innovation in warranty and aftercare services. Here, industry leaders share, connect, and evolve practices that define the future of our industries. 🔗 2024 Summit Highlights: Get insights into how best-in-class processes and technologies are driving industry change. Hear direct quotes and stories from the field that […]