FINAL CHANCE TO REGISTER: Vehicle Service & Warranty Lifecycle Summit (Oct 22-24)
Connect. Collaborate. Benchmark.

Category: news

Technical Services & Diagnostics Roundtable at Service & Warranty Lifecycle Summit Series: Oct 23

10/23 12-5:00 pm – Purchased separately @ $495 or included in your MAIN SUMMIT 2 or 3-day Ticket.

TOPICS: Technical Services & Diagnostics Roundtable

-How Diagnostics Impact The Full Claim Lifecycle

-Guided Diagnostics: Pros and Cons

-Technical Publications, Creation & Utilization

-Cutting Edge Diagnostics Equipmenent & Technologies

-Service Labor Times Development & Trends

Speakers Technical Services & Diagnostic MAPConnected Banner
Get Your Tickets Here!

Service & Warranty Lifecycle AI Think Tank VIP Shark Tank Dinner 2024: Oct 21

You’re invited 10/21: Tickets Just $295
Service & Warranty Lifecycle AI Think Tank Dinner
 

The AI revolution in the Service & Warranty Lifecycle is real! Join us for a networking dinner as we showcase these emerging AI companies:

Recalls: BizzyCar | Quality: Viaduct |
Diagnostics: Amber |Technical Services: Circuitry
 

Shark Tank Startups | Audience Judging | Networking & Social Dinner

Get Your Tickets Here!

                                           Event Schedule!

10/21 Workshop: Automated “Rebuild vs. Replace Processes” 


10/21 Service & Warranty Lifecycle AI Think Tank Dinner

10/22/23 Main Summit

10/23 Technical Services & Diagnostics Roundtable

10/23 Recall, Customer Campaigns & Legal Roundtable

10/24 EV Service, Operations & Aftersales Summit 
 

10/23 Leadership Exchange Benchmark Groups

Warranty Administration: Nissan Group of North America | Purchasing & Supplier Cost Sharing: General Motors Parts Return & Quality Analysis: International Motors
 

Look Who’s Coming!

Join industry leaders from across the warranty and service value chain. 
You’re invited 10/21: Tickets Just $295
Service & Warranty Lifecycle AI Think Tank Dinner
 
The AI revolution in the Service & Warranty Lifecycle is real! Join us for a networking dinner as we showcase these emerging AI companies:
Recalls: BizzyCar | Quality: Viaduct |
Diagnostics: Amber |Technical Services: Circuitry
 
Shark Tank Startups | Audience Judging | Networking & Social Dinner
Get Your Tickets Now!
Download Agenda
SPECIAL NOTE FROM FEATURED PARTNER:

Congratulations to Ubiquiti Inc.: Sept 2024 marked 25 years serving the Service & Warranty Lifecycle!

Join their Fall 2024 Info Exchange “At Your Service – Chatting Up AI Details” taking place at the Westin Southfield Hotel, half-day Wednesday October 23 and full-day Thursday October 24. Those interested to participate may request an invitation here: https://www.ubiquiti.com/events/info2024/

Copyright © 2024 MAPconnected, All rights reserved.

Yes, Thats A Panda Washing An EV!

Its not too late to join the EV Service Operations & Aftersales Summit! Stay an extra day from the Service & Warranty Lifecycle Summit OR just attend on Thursday, Oct 24.   

You can’t beat the price of $395 to gain inspiration from leading innovative early adopters and networking with EV service & aftersales trailblazers covering topics such as: 

  • Exploring New Services & Revenue Generation For Dealers & Aftermarket
  • Maximizing Profitability In Aftersales Parts & Repair
  • Setting Up Cross-Brand Services & Insfrastructure
  • Navigating Warranty Risk And Driving Extended Warranty Business
  • EV Diagnostics Processes,  Battery Risks & Logistics
  • Tech Training, Equipment Upgrades & Safety
  • MVP Deliverables & Product Information Roadmaps

CLICK VIDEO
Hear from EV media expert Elena Ciccotelli, EV’s FOR EVERYONE & her PET PANDA about whats trending at the EV Service, Operations & Aftersales Summit!
Featured EV Speakers!


Launching A Telehealth Checkup Option for Teslas – Jun Chung, Co-Founder & Chief of Staff AMBER

Amber is increasing warranty transparency by launching an extended warranty product complete with a VIN-specific remote diagnostic inspection tool.  

Reeducating And Reformatting ICE Customer Behaviors To BEV – Ayana James, Model e CX Owner Success Manager FORD MOTOR COMPANY

The Tesla effect
Educating EV owners
Short term vs. long term impact
Building the dealer relationship

Harnessing the Benefits of Progress to Pave the Path to Accelerate EV Sales – Al Salas, CEO ECO AUTO

Supporting consumer challenges
Forming partnerships
Community engagement

Greening the Road Ahead: How Do We Prepare For the Anticipated Obstacles – Brian Engle, President NAATBatt

Leveraging technological advances
Focusing on sustainability
Strengthening industry collaborations
Preview This Years EV Summit Here
Download Agenda
Register Now With $300 Discount!  Use Code: MAP300 

Copyright © 2024 MAPconnected, All rights reserved.

Featured Session: The essential APQP 3rd Edition and Control Plan 1st Edition manuals. Are you ready?

Session Preview:

Explore the latest updates to the APQP 3rd Edition and the new standalone Control Plan 1st Edition – crucial documents designed to streamline and standardize supplier quality processes for future success. In this session, Scott and Harald will dive into the benefits of these updates and share actionable strategies to ensure seamless implementation within your organization.

This session is essential for OEMs, suppliers, and service providers aiming to stay compliant and competitive in an evolving industry landscape.

What You’ll Learn:

  • Key updates to the APQP 3rd Edition and Control Plan 1st Edition
  • Implementation strategies for seamless integration
  • How these documents will help streamline processes and drive supplier success

Why Attend?

Don’t miss this opportunity to gain valuable insights directly from more industry experts like General Motors and AIAG. Prepare your team and suppliers for the future of quality management.

Register Now and Save $300 Before 10/4/24. Use Discount Code: AIAG300

For more detail on this year’s agenda and speaker lineup, read the full blog post here.

Meet Navistar and GM Peers at the 2024 Summit!
The Future is Now
We’ve introduced innovative formats to address the evolving needs of the warranty and aftercare industry. Join us for interactive sessions focused on data-driven decisions to help you get the most out of your data, using the latest tools and proven methods.
Featured Speakers You Don’t Want to Miss!
Steve Olejniczak, Assistant Director Warranty – Navistar 
Steve will discuss the case for validation from vehicle information to fault codes and how it has increased repair confidence and expanded auto payments. 
Angela Johnson, Senior Manager Business Intelligence – General Motors
Angela will discuss lessons learned from her thesis studies which focused on how to leverage relationship satisfaction to improve quality & warranty performance
 View Confirmed Speaker Panel To Date Here!
New Summit Formats Created Just For You!
Download Agenda
Register Today!
Don’t Miss Out: Bring Your Team To Maximize Learnings!
VEHICLE SERVICE & WARRANTY LIFECYCLE SUMMIT SERIES 2024!
The must-attend gathering for Motor Vehicle executives responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care and Aftercare Support Services.
Download Agenda
Register Today

Copyright © 2024 MAPconnected, All rights reserved.

Why Tweedle Group and GM Trust MAPconnected Summit

Don’t miss your opportunity to connect, collaborate, and benchmark and gain priceless insights and practical strategies to fortify your lifecycle roadmap with 200+ Service, Aftersales & Aftercare Industry Peers.
Hear Why This Event Is a Must-Attend from Past Participants! Click Below!
Benefit From A Endless Speaker Panel
Vice President, Quality Products and Services
Director, Business Development – Electrification
CEO
COO
Director, Customer Quality Engineering
Member
Director of Service Engineering
Fire Marshal
CEO
Senior Manager for EV Supply Chain Logistics
CEO
Host and Producer
North America Recall Manager
Model e CX Owner Success Manager
Field Academy Coach
VP Field Service Xalt Energy
National Warranty Manager
Manager, GPSC Warranty Performance
Global Supplier Quality Manager
Manager, BI Global Purchasing & Supply Chain
Warranty Manager
EV Platform Manager
President
Sr. Manager Supplier Warranty & Product Review
Warranty Associate Director
Senior Manager, Warranty Financial Operations
Product Manager Plex
Regional Fixed Operations Director
Portfolio Manager Quality & Service Solutions
Global Director Sales and Marketing
Quality Manager Technical Center
Dir. Global Customer Care Performance & Strategy
Director, Global Business Solutions
Publisher
Vice President Aftermarket Business
Director of Strategic Business Development
 
AIAG
Amphenol
BizzyCar / St. Charles Automotive
Bozard Ford Lincoln
Bridgestone Americas
Bush Seyferth
Canoo
City of Detroit | Detroit Fire Department
Circuitry.ai
Cox Automotive
Eco Auto
EVs for Everyone  
Ford Motor Company  
Ford Motor Company
Ford Motor Company
Freudenberg-EPS  
General Motors  
General Motors  
General Motors  
General Motors  
Kubota
Midtronics  
MR Insights  
Navistar  
Navistar  
Nissan Group of North America  
Rockwell Automation  
Rohrman Automotive Group  
SAS  
Sedgwick  
Sogefi  
Stellantis  
Tweddle  
Warranty Week  
Tech Mahindra  
TruVideo  
Download Agenda
Register Today!
Don’t Miss Out: Bring Your Team To Maximize Learnings!
VEHICLE SERVICE & WARRANTY LIFECYCLE SUMMIT SERIES 2024!
The must-attend gathering for Motor Vehicle executives responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care and Aftercare Support Services.
Download Agenda
Register Today

Copyright © 2024 MAPconnected, All rights reserved.