January 2024: Customer Warranty Satisfaction Survey

We would appreciate your input within the attached survey regarding Supplier Warranty Satisfaction. Please fill out the survey by January 26th and receive the full results January 30th in the Virtual Round Robin. All answers are confidential and will not be attributed to you and your company. If this is not your area of expertise, […]

Supplier/Warranty Recovery (Warranty Cost Sharing) Survey

We would appreciate your input within the attached survey regarding Supplier Warranty Recovery, which may also be called warranty cost sharing. Please fill out the survey by August 18th and receive the full results by August 31st. All answers are confidential. If this is not your area of expertise, we would appreciate it if you […]

Supplier Warranty Cost Recovery Survey Roll-Out

AI In Warranty Claims Adjudication Survey

Next up! Using AI In Warranty Claims Adjudication Round Robin and New AI Survey Available

SURVEY Are you using Artificial Intelligence (AI) in Warranty Claims Adjudication? VIRTUAL ROUND ROBIN JUNE 15th: 3-4:00 pm ET (virtual Round Robin) AI IN WARRANTY CLAIMS ADJUDICATION Using Artificial Intelligence (AI) As An Anomaly Detection Tool Establishing AI/ML KPI’s, Rules, and other Tools Free for Member OEMs and Tier Suppliers / Non-Member Test Drives ($295.00) […]

Module Mileage: Automated Claim Adjudication Process

This survey is designed to identify who is using “module mileage” in their automated claim adjudication process. [advanced_iframe src=”https://us7.list-manage.com/survey?u=a0e86c15b893786354999e831&id=27b80c2793&e=*|UNIQID|*” width=”100%” height=”600″]