AI-SWLM Think Tank Spotlight: Early Warning Scout & 12 Volt Battery Digital Signature POC’s available —Powered For Real Impact
MAPconnected’s AI‑Service & Warranty Lifecycle Management (AI‑SWLM) initiative keeps accelerating forward—bringing peer‑built AI use cases from concept to operational traction. What’s Next: Tuesday, September 10 — Virtual Meetup This session will unveil the 4th and 5th AI Use Case Roadmaps, developed through collaborative insights originating from MAPconnected’s Spring Club Study in Nashville. Use Case 1: […]
When AI Uncovers the Hidden Story Behind Quality Failures Upstream Security
How Upstream Detected a Global Active Grille Shutter Issue and What We Can Learn From It What happens when a hidden failure pattern slips through the cracks of traditional quality review systems? Upstream’s recent case study shows how AI-driven analysis can detect quality issues before they become warranty catastrophes. Their global AI platform uncovered a […]
Recording Now Live: AI-SWLM meetup, July 15th
In our latest AI-SWLM meetup, July 15th, we explored our next 2 AI-Use Case Roadmaps: 🔹Reinventing Claims Adjudication with AI (Cummins & Sd-ize) 🔹Smarter Maintenance & Claims with Generative AI (Ford & SAS) Click below to watch the recording. Lead the Way—Pilot an AI Use Case | Help us take the next step in transforming […]
In this learning session, we explored how Agentic AI is shaping the future of claims processing in dealer and technical contact centers.
Make sure to download the AI Use Case created at our AI-SWLM Working Session held earlier this year at our club study hosted at Bridgestone Americas Lead the Way—Pilot an AI Use Case Help us take the next step in transforming service and warranty operations. We’re inviting engaged partners to step up, lead the charge, […]
What You Missed at Technical Services & Diagnostics Roundtable!
Innovative & Automative Driven Dealer Service & Warranty Lifecycle Operations The Roundtable highlighted how to leverage AI & connected vehicle data to help with diagnostics, enabling technicians and reshaping vehicle service and warranty management. Here are 2 key case study takeaways: Improving Technical Services To Deliver Better Service: The Warranty Manager from International Motors presented […]
Breaking Barriers to EV Adoption As New Service & Customer Sources Are Created: The Role of Dealers in the EV Revolution
Electric vehicles (EVs) present unique challenges and opportunities for dealerships. In this summit highlight, industry experts dive into the critical role of dealers in overcoming EV adoption barriers and creating success stories: Learn how dealerships are turning challenges into opportunities in the rapidly growing EV market. Watch now!
Transforming Recalls into Customer Opportunities: Insights from this year’s Summit
Discover how recalls can be reimagined as a powerful customer engagement tool. In this highlight from the Vehicle Service & Warranty Lifecycle Summit, experts discuss strategies to: Watch this clip to learn how brands like Ford, GM, Stellantis and others are creating happier, more engaged customers through transparency and convenience.
AI, Data, and Collaboration: Key Moments from Day 1 of the Summit
What Was Covered? “How to Make the Most of Your Data”
Optimizing Quality Management Between Stakeholders To Reduce Warranty Risk and Costs: An Interview with Jason Payne, Founder, JPSI
Protected: RECORDING: Using AI In Warranty Claims Adjudication Virtual Benchmark Round Robin
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