Discover how recalls can be reimagined as a powerful customer engagement tool. In this highlight from the Vehicle Service & Warranty Lifecycle Summit, experts discuss strategies to:
- Turn recalls into opportunities to reconnect with customers and build loyalty.
- Simplify outreach with effective communication tools like phone calls and clear calls-to-action.
- Leverage innovative solutions like mobile vans for repairs, prioritizing customer convenience.
Watch this clip to learn how brands like Ford and others are creating happier, more engaged customers through transparency and convenience.