AI- Service & Warranty Lifecycle Management Think Tank (AI-SWLM) Next Event
Join us for our next meetup exploring how Agentic AI is revolutionizing claims processing in technical and dealer contact centers. Discover how AI-driven solutions optimize efficiency, enhance accuracy and improve customer experience.
Agenda: AI-Powered Claims Assistance for Technical & Dealer Contact Centers
Pilot Phase: Optimizing Claims Management
- Prevent excessive claims and over-repairs to minimize costs, ensure precise supplier recovery, and maintain brand integrity.
- Achieve balanced claims evaluation by integrating both quantification and qualification methodologies.
- Improve claims accuracy and processing speed for seamless workflow optimization.
- Enhance customer support with intelligent conversational AI for more transparent, informed, and efficient claims processing
Phase 2: AI-Powered Technical Guidance and Support
- Implement AI-powered conversational assistants for seamless communication between dealers, technicians, and customer service teams.
- Embed technical service bulletins (TSBs), repair manuals and procedures, real-time diagnostic data to enable proactive support into dealer and contact center workflows.
- Use adaptive AI models to continuously refine recommendations based on evolving technical trends.
🎤 Speakers:
💡 Who Should Attend: Warranty Lifecycle Managers, Claims Analysts, Service Managers, AI professionals
🔗 Register Shortly:
📍 Location: Virtual (Webinar link provided upon registration)