Warranty Administration Xchange Group Meetup 3

Join the Leading Peer Network – Now Accepting New Members!
Tap into a member-driven, insight-packed community built around your priorities.

“How Much Automation Is Realistic And Where Should Manual Review Still Exist?” Highlights Blog 1st Meetup In February

“We all have limited people, limited time, and a growing need to decide which claims really deserve a human review.” Highlights Blog 2nd Meetup In April

August 13: Identifying & Managing Unsubstantiated Claims | 75-minutes Virtual

• Benchmark how OEMs identify unsubstantiated, duplicate, or inconsistent claims using both auto-adjudication and manual claim assessing techniques
• Explore leading practices in anomaly detection using rules, analytics, and emerging AI-supported methods.
• Discuss response strategies for claim integrity issues, including audits, corrective actions, and dealer accountability models.

 Xchange Group Brochure Member Packages Download

What Makes These Groups Different?

• Approved participation to ensure open, relevant dialogue
• MAPconnected membership required
• 4 facilitated benchmarking sessions per year – virtual (Feb, May & August)  + in-person at Service & Warranty Lifecycle Summit Oct 19-21 Detroit
• Benchmark-driven agendas focused on peer comparison, not theory
• Give-and-take engagement model—all participants contribute
• MAPconnected facilitation to keep discussions structured, compliant and actionable

Current Xchange Groups forming:

• Financial Products & Insurance
• Parts Return & Quality Analysis
• Warranty Administration
• Recall, Customer Campaigns & Legal
• Purchasing & Supplier Cost Sharing
• TAC Technical Assistance Centers

Spots are limited – secure your membership today!