James Kiriazes
Decoding Warranty Terms: Rules, Regulations, and Practical Realities
Why are most warranties “limited”? What disclosure rules shape their language? And how do digital formats align within regulatory requirements? James offers a look at the rationale behind common warranty terms—highlighting the compliance factors that influence warranty manuals and exploring how these considerations may apply across the industry. While not a legal briefing, this discussion of practical considerations will provide context and clarity for those navigating the complexities of warranty documentation.
Bio
James Kiriazes is responsible for warranty and aftermarket customer support activities for Bridgestone’s operations in North and South America. This includes the operation of a customer-facing call center, inspections of products in the field and returned under warranty, the creation and application of warranty policy, and the analysis of data for early warning and other relevant field signals.
Prior to Bridgestone, James developed and installed large projects within the renewable and sustainable energy sector, energy conservation and efficiency sector, and within nuclear power generation. James is a licensed professional engineer and is located at Bridgestone’s headquarters in Nashville, TN.