Inside the Recall Decision: Risk Signals, Regulatory Dialogue, and Cross-Functional Alignment
OEM leaders gathered for the third Recall, Customer Campaigns & Legal Xchange session to benchmark how organizations evaluate safety risk, regulatory input, field data, and internal alignment when deciding whether to initiate a recall. The discussion examined trends in recall activity, informal regulatory engagement, and how cross-functional teams interpret evidence before making a formal determination.
What Is MyWarrantyNetwork—and Why Are Warranty Leaders Joining?
What is MyWarrantyNetwork? Learn how MAPconnected evolved from an annual summit into an always-on professional network connecting warranty, service, quality, and lifecycle leaders through peer collaboration, benchmarking, virtual events, and industry insight.
Upstream AI-SWLM Think Tank Showcase: 3 Myths to Kill in Automotive Quality
Key insights from the AI-SWLM Think Tank session with Upstream on proactive quality intelligence, AI-driven detection, live digital twins, and the future of continuous vehicle quality management.
MyWarrantyNetwork Connect 14
May 7, 2026 Newsletter: The gap in warranty isn’t data—it’s action. This edition explores how OEMs are addressing that challenge through dealer-level insight, early warning detection, and practical AI applications already improving claims accuracy, cost control, and quality decisions.
Fixing the Leak in Warranty: What We Heard From Stellantis & ServiceNow at the AI-SWLM Think Tank Kickoff
Key takeaways from the AI-SWLM Think Tank kickoff, where 12 OEMs and industry leaders explored practical strategies to reduce warranty leakage, improve claims execution, and apply AI across aftercare operations.
MyWarrantyNetwork Connect 13
April 30, 2026 Newsletter: Inside this week’s MyWarrantyNetwork Connect is the June Mitsubishi Logisnext Club Study preview, Xchange insights, and upcoming events.
Warranty Administration Xchange Group: Moving from Manual to Intelligent Claim Management
The second Warranty Administration Xchange Group session brought OEM leaders together to benchmark manual claim assessment, automation, and operational efficiency—revealing where warranty administration is headed next across strategy, technology, and decision-making.
AI-SWLM Think Tank Launches Showcase Series on AI in the Service & Warranty Lifecycle
AI in the service and warranty lifecycle has shifted from future potential to real-world execution. Through the AI-SWLM Think Tank and Sponsored Showcase Series, OEMs, suppliers, and technology leaders are sharing practical case studies that reduce warranty cost leakage, improve claims accuracy, detect issues earlier, and turn fragmented data into actionable intelligence.
MyWarrantyNetwork Connect 12
April 22, 2026 Newsletter: Explore how OEMs are improving warranty recovery, increasing dealer workflow visibility, and applying AI to strengthen execution across the service and warranty lifecycle.
From Claims Leakage to Continuous Intelligence: What’s Next in AI-SWLM
Explore how OEMs are applying AI across the warranty lifecycle to reduce claims leakage, improve quality, and move toward continuous intelligence. Join upcoming AI-SWLM Think Tank sessions featuring Stellantis, ServiceNow, and Upstream.