5 Key Takeaways from the 2026 MAPconnected Warranty and Service Lifecycle Summit in Detroit
How connected data, stronger dealer capabilities, and governed AI can improve warranty decisions and customer outcomes. Circuitry.AI Oct 27, 2026 Warranty and service leaders from major automotive, commercial vehicle, and equipment manufacturers gathered in Detroit for the MAPconnected Service & Warranty Lifecycle Summit, held October 19–21, 2026. Participants included General Motors, Ford, Stellantis, Toyota, Hyundai, […]
Truepic Vision in Pega Warranty Workflows: Reducing Costs, Expediting Reviews & Automating Evidence-Based Decisions
OEM warranty teams are being asked to adjudicate faster, with fewer people and more automation. But an automated decision is only as good as the evidence behind it. When claim photos can’t be independently verified, and the same image can be resubmitted across claims, teams are stuck choosing between slow manual checks and paying claims […]
Four Problems. Four Workflows. One Platform.
Warranty costs that keep climbing. Quality escapes that should have been caught earlier. Dealers navigating three portals to answer one customer’s question. Vehicle orders submitted against configurations that changed last week. These aren’t four separate problems. They’re symptoms of the same one: fragmentation. The automotive manufacturers best positioned to respond quickly have stopped accepting siloed […]
AI OPPORTUNITY MAP: 10 Projects Transforming Service and Warranty
Where should service and warranty leaders focus their AI investment first? Across warranty, quality, technical assistance, field service, customer experience, engineering, supplier quality, product support and aftermarket operations, the number of possible AI applications is growing quickly. The more difficult question is not whether AI can play a role. It is deciding which projects can […]
AI in Warranty: Claims Accuracy with Circuitry.ai & CARS Protection Plus
AI in warranty is moving from concept to execution. In this AI-SWLM Think Tank Showcase, Circuitry.ai and CARS Protection Plus will explore real-world applications improving claims accuracy, operational consistency, and decision-making across warranty workflows.
From Warning Signs to Action: Warranty Early Warning Detection
AI-SWLM Think Tank Sponsor Showcase #3 | Toyota & Pegasystems
What Is MyWarrantyNetwork—and Why Are Warranty Leaders Joining?
What is MyWarrantyNetwork? Learn how MAPconnected evolved from an annual summit into an always-on professional network connecting warranty, service, quality, and lifecycle leaders through peer collaboration, benchmarking, virtual events, and industry insight.
Recap from Upstream AI-SWLM Think Tank Showcase: 3 Myths to Kill in Automotive Quality
Key insights from the AI-SWLM Think Tank session with Upstream on proactive quality intelligence, AI-driven detection, live digital twins, and the future of continuous vehicle quality management.
Fixing the Leak in Warranty: What We Heard From Stellantis & ServiceNow at the AI-SWLM Think Tank Kickoff
Key takeaways from the AI-SWLM Think Tank kickoff, where 12 OEMs and industry leaders explored practical strategies to reduce warranty leakage, improve claims execution, and apply AI across aftercare operations.
AI-SWLM Think Tank Launches Showcase Series on AI in the Service & Warranty Lifecycle
AI in the service and warranty lifecycle has shifted from future potential to real-world execution. Through the AI-SWLM Think Tank and Sponsored Showcase Series, OEMs, suppliers, and technology leaders are sharing practical case studies that reduce warranty cost leakage, improve claims accuracy, detect issues earlier, and turn fragmented data into actionable intelligence.