AI OPPORTUNITY MAP: 10 Projects Transforming Service and Warranty
Where should service and warranty leaders focus their AI investment first? Across warranty, quality, technical assistance, field service, customer experience, engineering, supplier quality, product support and aftermarket operations, the number of possible AI applications is growing quickly. The more difficult question is not whether AI can play a role. It is deciding which projects can […]
AI in Warranty: Claims Accuracy with Circuitry.ai & CARS Protection Plus
AI in warranty is moving from concept to execution. In this AI-SWLM Think Tank Showcase, Circuitry.ai and CARS Protection Plus will explore real-world applications improving claims accuracy, operational consistency, and decision-making across warranty workflows.
From Warning Signs to Action: Warranty Early Warning Detection
AI-SWLM Think Tank Sponsor Showcase #3 | Toyota & Pegasystems
What Is MyWarrantyNetwork—and Why Are Warranty Leaders Joining?
What is MyWarrantyNetwork? Learn how MAPconnected evolved from an annual summit into an always-on professional network connecting warranty, service, quality, and lifecycle leaders through peer collaboration, benchmarking, virtual events, and industry insight.
Recap from Upstream AI-SWLM Think Tank Showcase: 3 Myths to Kill in Automotive Quality
Key insights from the AI-SWLM Think Tank session with Upstream on proactive quality intelligence, AI-driven detection, live digital twins, and the future of continuous vehicle quality management.
Fixing the Leak in Warranty: What We Heard From Stellantis & ServiceNow at the AI-SWLM Think Tank Kickoff
Key takeaways from the AI-SWLM Think Tank kickoff, where 12 OEMs and industry leaders explored practical strategies to reduce warranty leakage, improve claims execution, and apply AI across aftercare operations.
AI-SWLM Think Tank Launches Showcase Series on AI in the Service & Warranty Lifecycle
AI in the service and warranty lifecycle has shifted from future potential to real-world execution. Through the AI-SWLM Think Tank and Sponsored Showcase Series, OEMs, suppliers, and technology leaders are sharing practical case studies that reduce warranty cost leakage, improve claims accuracy, detect issues earlier, and turn fragmented data into actionable intelligence.
From Claims Leakage to Continuous Intelligence: What’s Next in AI-SWLM
Explore how OEMs are applying AI across the warranty lifecycle to reduce claims leakage, improve quality, and move toward continuous intelligence. Join upcoming AI-SWLM Think Tank sessions featuring Stellantis, ServiceNow, and Upstream.
Fixing the Hidden Margin Leak in Warranty Claims
Warranty leakage often isn’t caused by policy—it’s caused by execution across disconnected systems, manual reviews, and fragmented workflows. In an upcoming MAPconnected webinar discussion with Stellantis & ServiceNow, OEM leaders will examine how manufacturers are reducing claim leakage and improving margin across the warranty lifecycle.
Decision Intelligence Is Reshaping the Service & Warranty Lifecycle
Across the automotive and equipment ecosystem, organizations are navigating a fundamental shift in how decisions are made. Artificial intelligence is no longer experimental—it is becoming an operational requirement. Nowhere is this more evident than across service parts and warranty operations, where complexity, volume, and cost pressures collide.