Driving Warranty Innovation Smarter, Faster Claims for TPAs and OEMs with Truepic
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OEMs Who Win Will Stop Asking What Failed — And Start Predicting What Will Fail Next.
Recalls are a lagging indicator. Every day, quality teams face new anomalies, new complaints, and new signals. The real question is: Which issue becomes tomorrow’s recall if you don’t act today? Arnon Shaffir, VP of Business Development at Upstream sits down for an interview at MAPconnnected’s Service & Warranty Lifecycle Summit and discusses why after-sales […]
ServiceNow Joins MAPconnected as a 2026 Platinum Partner
MAPconnected is proud to announce that ServiceNow has joined the Service & Warranty Lifecycle Network as a Platinum Partner for 2026, bringing one of the world’s leading enterprise platforms into the conversations shaping the future of aftersales, service, warranty, and customer lifecycle leadership. This partnership will span a full year of engagement and will anchor […]
AI-SWLM Think Tank
AI in Warranty: From Theory to Testable, Measurable Reality Artificial intelligence in warranty is no longer a futuristic idea — it’s real, measurable, and ready for proof-of-concept deployment today. Across the industry, OEMs, suppliers, and technology leaders are shifting from talking about AI to testing it. And that shift is exactly what the AI–SWLM Think […]
5 Key Takeaways from Service & Warranty Lifecycle Summit 2025
Explore the top five takeaways from the MAPconnected Summit 2025 and discover how AI and collaboration are transforming warranty operations. Article Written By Circuitry.AI | Oct 28, 2025 The automotive industry is undergoing a profound transformation, driven by rapid advances in artificial intelligence, data analytics, and the rise of software-defined vehicles. At the 2025 MAPconnected […]
Webinar Spotlight: Driving Warranty Innovation with Truepic
Driving Warranty Innovation: Smarter, Faster Claims For TPAs and OEMs As warranty leaders face rising pressure to reduce costs, accelerate decisions, and improve customer trust, many are rethinking how claims are reviewed. Traditional manual inspections slow down the process, create inconsistencies, and add unnecessary expense. In this upcoming webinar, Truepic’s President & Co-founder, Craig Stack, […]
Case Study Spotlight: Maximizing Customer Lifetime Value Through Feedback & Reputation Management
Customer feedback is more than a metric — it’s a strategy for growth, retention, and long-term profitability. At the 2025 Vehicle Service & Warranty Lifecycle Summit, attendees will get an inside look at how one of the nation’s top dealer groups is harnessing feedback and reputation management to maximize customer lifetime value. In the context […]
Video: Spotlight on Dean Ricciardulli, CEO CartecIQ
At the upcoming 2025 Vehicle Service & Warranty Lifecycle Summit, Dean will present: The AI Revolution In Automotive IT: From Buzzword To Breakthrough The automotive aftermarket is entering a new era where AI is no longer optional—it’s transformational. Success won’t go to the biggest players, but to those who understand workflows, interpret complex data, and […]
Video: Reimagining Service Strategy: Spotlight on Chrystelle Lachance
What does it take to transform service operations into a true driver of customer loyalty and business growth? Few leaders are more qualified to answer that question than Chrystelle Lachance, who brings over 15 years of global experience in service and support operations. At the upcoming 2025 Vehicle Service & Warranty Lifecycle Summit, Chrystelle will […]
Video: Two Joshs, One Case Study That Could Change How We Think About EV Warranty
We’re excited to announce a unique case study presentation at the 2025 Vehicle Service & Warranty Lifecycle Summit featuring Joshua Shuck – Special Tools & Dealer Equipment Manager at General Motors and Joshua Linton – Global Director, Technical Product Management at Midtronics. As client and provider, the “two Joshs” are teaming up to deliver an […]