HAPPENING SOON Don't Miss Out! Service & Warranty Lifecycle Summit (Oct 19-21)

Testimonial Spotlight: Building Connections with Carlos Hernandez – Sogefi

Insights from the 2024 Vehicle Service & Warranty Lifecycle Summit The 2024 Vehicle Service & Warranty Lifecycle Summit brought together industry peers to share knowledge and solutions for enhancing service lifecycle and warranty processes. This event provided a unique platform for collaboration, education, and inspiration. As we look forward to the 2025 summit, explore this […]

Get Your Tis’ The Season Discounts Until 12/31

We are working hard to craft the 2025 MAPconnected event calendar, designed to help you reimagine your service and warranty strategy by harnessing the power of data, analytics, and next-generation service strategies through our Hub of Collaboration & Knowledge Exchange.  Moreover, we are excited to introduce new year-round member benefits and benchmarketing activites, ensuring continuous value and support.   […]

What You Missed at Technical Services & Diagnostics Roundtable!

Innovative & Automative Driven Dealer Service & Warranty Lifecycle Operations The Roundtable highlighted how to leverage AI & connected vehicle data to help with diagnostics, enabling technicians and reshaping vehicle service and warranty management. Here are 2 key case study takeaways: Improving Technical Services To Deliver Better Service: The Warranty Manager from International Motors presented […]

Transforming Recalls into Customer Opportunities: Insights from this year’s Summit

Discover how recalls can be reimagined as a powerful customer engagement tool. In this highlight from the Vehicle Service & Warranty Lifecycle Summit, experts discuss strategies to: Watch this clip to learn how brands like Ford, GM, Stellantis and others are creating happier, more engaged customers through transparency and convenience.