Start Your Year Smarter By Unlocking The Potential of MAPconnected’s Engagement Tools! We kick off 2025 with our 1st Virtual Round Robin, where we’ll delve into Dealer Engagement in Warranty Metrics. Join us for a dynamic session to explore peer-driven performance insights and cover: Proactive Management: Are your dealers actively tracking and managing their warranty…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. Vehicle Buyback Management & Accountability | Xchange Group Meetup | 75-minutes Virtual Reduce costs. Improve customer trust. Strengthen accountability. Join your peers for an exclusive executive benchmarking Round Robin focused on vehicle buybacks. Compare…

Join the Leading Peer Network – Now Accepting New Members!Tap into a member-driven, insight-packed community built around your priorities. Program Structure & Risk Architecture | Meetup #1 | 75-minutes Virtual We will benchmark how OEMs and dealers design and govern financial product risk across warranties, extended service contracts, and traditional insurance. This 75-minute peer benchmarking…

Join the Leading Peer Network – Now Accepting New Members!Tap into a member-driven, insight-packed community built around your priorities. Over-the-Air (OTA) Updates & Regulatory Management | Meetup #1 | 75-minutes Virtual In this session we will explore how automotive executives manage OTA software updates, focusing on defect identification, safety assessment, and regulatory engagement. Participants will…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. Parts Return Strategy & Cost Optimization | Meetup #1 | 75-minutes Virtual Benchmark how OEMs define return vs. scrap decisions, govern return models, and balance cost, insight value, and executive trade-offs to optimize return…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. Reducing Supplier Administrative Burden | Meetup #1 | 75-minutes Virtual Examine how OEMs streamline supplier interactions, reduce duplication and manual work, and balance control, compliance, and usability through optimized portals, submissions, and feedback mechanisms.…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. Managing The Impact Of New State Laws on Warranty Reimbursement Processes | Meetup #1 | 75-minutes Virtual Explore how OEMs are adapting warranty claims processing to new state laws, from labor rate data access…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. TAC Strategy & Technology Enablement | Meetup #1 | 75-minutes Virtual This group was established August 2025 and is open to new members! Current OEMs participating include: Bridgestone | Ford | Hyundai | Hyundai…

Improving Warranty Coverage Accuracy: Events That Determine Warrantability BETTER DATA FASTER! The goals of any OEM for all service and/or warranty systems. We focus a tremendous amount of effort on paying claims correctly, but all of that happens AFTER the repair, AFTER the vehicle/customer has left the dealership. What if we could move more warranty…

TAC Leadership Exchange Purpose Statement: To bring together OEMs who operate Technical Assistance Centers (TAC) for benchmarking discussions focused on gaining actionable insights into operational best practices and key performance indicators (KPIs) that strengthen dealer support. Meeting topics will be determined by member OEMs and structured within a planned agenda, facilitated by Mike Roberts of…