🚀Join the Leading Peer Network – Now Accepting New Members! 🚀
Tap into a member-driven, insight-packed community built around your priorities.
TAC Strategy & Technology Enablement | Meetup #2 | 75-minutes Virtual
- Technician certification requirements for TAC access
- Integration and use of scan tool/diagnostic data
- TAC’s role in dealer diagnostics and workstations
- TAC involvement in OEM Prior Approval decisions
- Measuring TAC issue resolution rates
- Roll-out Survey for 3rd meetup: Metrics, KPIs, and Performance Benchmarks
Group comprised of TAC leaders from Ford Motor Company, Hyundai Motor America, Hyundai Canada, Kia America, Toyota Motor North America
Xchange Group Brochure Member Packages Download
What Makes These Groups Different?
- Approved participation to ensure open, relevant dialogue
- MAPconnected membership required
- 4 facilitated benchmarking sessions per year – virtual (Feb, May & August) + in-person at Service & Warranty Lifecycle Summit Oct 19-21 Detroit
- Benchmark-driven agendas focused on peer comparison, not theory
- Give-and-take engagement model—all participants contribute
- MAPconnected facilitation to keep discussions structured, compliant and actionable
Current Xchange Groups forming:
- Financial Products & Insurance
- Parts Return & Quality Analysis
- Warranty Administration
- Recall, Customer Campaigns & Legal
- Purchasing & Supplier Cost Sharing
- TAC Technical Assistance Centers
Spots are limited – secure your membership today!
