Eric Arnum
Exploring New Impacts On Claims And Warranty Accruals Using Warranty Week’s Worldwide Auto Warranty Report 2024
Warranty Week will provide the detailed US dollar totals and averages of a 2019-2023 worldwide auto manufacturers’ warranty study, including the worldwide claims, accruals, and warranty reserve totals, the average warranty cost per vehicle sold, and the relative shares of those metrics for manufacturers based in North America, Europe, China, Japan, Korea, India, and other locations. Most of the data is extracted from the manufacturers’ annual reports, but estimates are included for non-reporters.
Following the presentation, we will discuss the current and emerging trends influencing claims and warranty accruals such as new emission regulations, BEV versus ICE, high–dollar replacement parts, etc.
Bio
Eric Arnum is the editor of Warranty Week, an online publication written for the warranty industry professional. Based in New York and launched in late 2002 as both a free weekly email broadcast and a website at www.warrantyweek.com, the newsletter has quickly gained a following among manufacturers, retailers, servicers, and insurance professionals. Subscriptions to the free weekly email edition have now surpassed 7,000 people, while Web traffic is typically around 12,000 to 15,000 page views per week.
Before launching Warranty Week, Arnum edited two different newsletters about the data communications industry — Messaging Online, and Electronic Mail & Micro Systems (EMMS) — while also engaging in custom research projects tracking the growth of the World Wide Web in Europe and the market for Internet services in South America. He also has worked as a reporter and freelance photographer for various online music publications. Eric Arnum is a graduate of Syracuse University with a degree in economics.