Jose Clemente

Bio

Jose Clemente is Warranty Performance Manager at General Motors, responsible for Ordinary Warranty Billing process as well as the Parts Review process. He’s main goal and passion is to identify opportunities to reduce net warranty spend. Putting the customer at the center of every discussion, Jose is a firm believer that a win-win result is achievable between General Motors and its Supply Base when it comes to Warranty Cost Sharing and Field Performance Improvement. He is an experienced professional in Automotive Warranty. Before joining General Motors in 2020, Jose was responsible for the Warranty Management Process at a Tier 1 company, overseeing technical and commercial aspects and working closely with Engineering, Design and Manufacturing teams to improve field performance. He also has extensive technical experience across multiple industries (Automotive, Steel, Oil & Gas).

Jose holds a Bachelor’s Degree in Mechanical Engineering with a minor in Process Administration from the Monterrey Institute of Technology (Monterrey, MX) and is a certified 6-Sigma Greenbelt.