Fix the Leak: Reducing Warranty Costs and Reclaiming Margin Across The Claims Lifecycle
Warranty leakage is one of the most underestimated margin drains for OEMs — yet most are still processing claims through fragmented legacy systems, manual reviews, and reactive workflows that let costs accumulate invisibly. The gap between what OEMs pay out and what they should pay out is often measured in percentage points of revenue. Leading manufacturers are closing that gap by connecting claims data, supplier accountability workflows, and AI-assisted review across the full claims lifecycle.
Join in an interactive discussion with Jerome Clerc, IT Domain Manager, Aftersales – Warranty & Recall Campaign at Stellantis and Abhi Rele, Head of Product, Manufacturing at ServiceNow we will share real world examples of how manufacturers are automating claims processing, reducing leakage, and improving supplier recovery — and offer practical steps you can bring back to your team.
Key questions to be discussed:
- What are the key challenges OEMs face when addressing growing warranty costs?
- How are leading OEMs deploying AI and workflow automation to speed up claims resolution and close leakage gaps?
- What does a realistic path to reducing warranty leakage look like — where do you start, and what does good look like at 12 months?
Secure your spot to see how leading OEMs are leveraging AI-powered workflow solutions to safeguard warranty performance and profitability.
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