Webinar

NEXT MEETUP: AI-Service & Warranty Lifecycle Management Think Tank (AI-SWLM)

Join us on July 15th for the latest AI-SWLM Think Tank session, where we introduce our 2nd & 3rd AI Use Case Roadmaps.

Reinventing Claims Adjudication with AI: Accelerate Decisions. Cut Costs. Boost Satisfaction.

  • Reduce manually adjudicated claims by 50%
  • Enable confident, data-backed scoring for remaining claims
  • Shrink lead times across the adjudication cycle
  • Increase dealer satisfaction through consistent, faster decisions

Smarter Maintenance & Claims Management with Generative AI: Boost Efficiency. Cut Costs. Elevate the Customer Experience.

  • Higher first-time fix rates
  • Reduced warranty costs
  • Faster claims cycles
  • Improved customer satisfaction
  • Optimized parts inventory planning

These 2 turn-key AI use cases developed through collaborative industry insights at MAPconnected’s recent spring club study in Nashville where participants examined five AI-driven concepts, identified key success factors, anticipated early challenges, and established actionable steps to advance these ideas into operational Generative AI solutions—from ideation to Proof of Concept (PoC) projects.

🎤 Speakers:

Zach Dawson, Director Global Warranty Quality Claims | Cummins

Dan Dobbs, Warranty Analytics Strategy | Ford Motor Company

Matti Kurvinen, Managing Director | Sd-ize

Paul Venditti, Advisory Industry Consultant | SAS

💡 Who Should Attend: Warranty Lifecycle Professionals, Claims Analysts, Service Managers, AI & Tech Professionals

🔗 Register Now

📍 Location: Virtual (Webinar link provided upon registration)

🚀 Who’s ready to step up and engage with a Proof of Concept (POC)? The future of AI-driven warranty and service solutions starts now! Stay tuned for groundbreaking releases and virtual events featuring the AI-SWLM Think Tank (5) featured AI projects. Sponsors include:

  • Tavant Early Warning Scout
  • @SD-IZE From Idea to Impact: AI in Warranty Claims Processing
  • SAS Smarter Maintenance and Claims Management with Generative AI
  • Circuitry.ai AI-Powered Claims Assistance For Technical & Dealer Contact Centers
  • Upstream Security Building Digital Signature For 12V Battery Failures

Speakers
cummings logo
Zach Dawson Cummins
Cummins
Director Global Warranty Quality - Claims
Kurvinen Sd-ize
Sd-ize
Managing Director
ford
Ford Motor Company
Warranty Analytics Strategy
Venditti SAS
SAS
Advisory Industry Consultant
Sponsors