Save Date 2026: Service & Warranty Lifecycle Summit (Oct 19-21)

Service Warranty Lifecycle Summit

Recall, Customer Campaigns & Legal Roundtable 2024: Oct 23

10/23 12-6:00 pm – Purchased separately @ $495 or included in your MAIN SUMMIT 2 or 3-day Ticket.

TOPICS: Recall, Customer Campaigns & Legal Roundtable:

Categorizing Vehicle Recalls Based on Risk Factors
Resolving Customer Cost Sharing Disputes
Customer Care: Recall Execution Best Practices
Dealer & Field Engagement

Jacky Lam

Tesla

Former Manager, Service Operations

Dan Dobbs

Ford Motor Company

Warranty Analytics Strategy

Lynn Wooley

MarketSource

Client Services Director

Ryan Maher

BizzyCar

CEO & Founder

Daniel Pullo

Stellantis

Global Customer Care Performance & Strategy Director

Eric Gillanders

Ford Motor Company

North America Recall Manager

Lisa Campbell

General Motors

National Warranty Manager

Moheeb Murray

Bush Seyferth

Member

Ray Roth

Stout

Director Disputes Claims & Investigations

Wayne Mitchell

Sedgwick

Senior Vice President Global Business Development

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