Annual Summit

Recall, Customer Campaigns & Legal Roundtable 2024: Oct 23

10/23 12-6:00 pm – Purchased separately @ $495 or included in your MAIN SUMMIT 2 or 3-day Ticket.

TOPICS: Recall, Customer Campaigns & Legal Roundtable:

  • Categorizing Vehicle Recalls Based on Risk Factors
  • Resolving Customer Cost Sharing Disputes
  • Customer Care: Recall Execution Best Practices
  • Dealer & Field Engagement

Speakers
Stellantis
Global Customer Care Performance & Strategy Director
ford
Eric Gillanders Ford Photo
Ford Motor Company
North America Recall Manager
GM Logo
Lisa Campbell GM Photo
General Motors
National Warranty Manager
Tesla
Former Manager, Service Operations
ford
Ford Motor Company
Former Process and Strategy Improvement Manager Global Warranty Operations
MarketSource
Client Services Director
Stout logo
Ray Roth Stout Photo
Stout
Director, Disputes, Claims, & Investigations
Sedgwick Logo
Wayne Mitchell Sedgwick Photo
Sedgwick
Global Director Sales and Marketing
BizzyCar
CEO & Founder
Bush Seyferth
Member
Sponsors