Round Robin

TAC (Technical Assistance Centers) Xchange Group

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀
Tap into a member-driven, insight-packed community built around your priorities.

TAC Strategy & Technology Enablement | Meetup #1 | 75-minutes Virtual

This group was established August 2025 and is open to new members! Current OEMs participating include: Bridgestone | Ford | Hyundai | Hyundai Canada | Kia | Toyota

Benchmark lessons from 2025, explore build vs. buy TAC software, and discuss TAC’s role in dealer diagnostics, scan tool integration, and Prior Approval decision-making.

  • Recap of 2025 TAC initiatives—successes and lessons learned
  • Peer discussion on build vs. buy TAC software solutions
  • Role of TAC in dealer diagnostics and dealer scan tool/workstations
  • OEM prior approval decision-making involvement

📩 Request your invite today here

✅ Xchange Group Brochure Member Packages Download

What Makes These Groups Different?

  • Approved participation to ensure open, relevant dialogue
  • MAPconnected membership required
  • 4 facilitated benchmarking sessions per year – virtual (Feb, May & August) + in-person at Service & Warranty Lifecycle Summit Oct 19-21 Detroit
  • Benchmark-driven agendas focused on peer comparison, not theory
  • Give-and-take engagement model—all participants contribute
  • MAPconnected facilitation to keep discussions structured, compliant and actionable

Current Xchange Groups forming:

  • Financial Products & Insurance
  • Parts Return & Quality Analysis
  • Warranty Administration
  • Recall, Customer Campaigns & Legal
  • Purchasing & Supplier Cost Sharing
  • TAC Technical Assistance Centers

Spots are limited – secure your membership today!

Speaker