Our next Survey will offer a perspective on how your peers are collecting field data as well as currently using it to initiate targeted preventive measures as well as aspirations! Take the 5-minute survey and receive the confidential results in 2-3 short weeks. Some sample questions from the Survey include: What role does historical warranty…

In our past virtual events and at the annual Vehicle Service & Warranty Lifecycle Summit, we’ve identified a common enthusiasm among enterprises to incorporate AI into their Warranty Lifecycle. However, for many, the initial steps have been gradual and replete with learning opportunities. In this new session, we will focus on practical implementations, presenting detailed…

Analytics, Data, and Service: Fuel For A Customer-First Connected World MAPconnected’s Summit unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Dive into key case studies on data integration, analysis and action, leveraging top-tier processes and…

10/21 2:00 – 5:00 Workshop – Reservation required @ $395.00 (includes Dinner) Streamlining Assembly Decisions: Implementing Automated ‘Rebuild vs. Replace’ Processes for Instant Results Join this workshop session to discover best practices for efficiently implementing an automated decision-making process, reducing the time technicians spend waiting at the parts counter. Key topics to include: Effective uses…

VIP Shark Tank Dinner: The AI revolution in the Service & Warranty Lifecycle is real! Join us for a networking dinner as we showcase these emerging AI companies: Recalls: BizzyCar Quality: Viaduct Diagnostics: Amber Technical Services: Circuitry Shark Tank Pitches | Audience Judging | Networking & Social Dinner Purchased separately @ $295

10/23 12-6:00 pm – Purchased separately @ $495 or included in your MAIN SUMMIT 2 or 3-day Ticket. TOPICS: Recall, Customer Campaigns & Legal Roundtable: Categorizing Vehicle Recalls Based on Risk Factors Resolving Customer Cost Sharing Disputes Customer Care: Recall Execution Best Practices Dealer & Field Engagement

10/23 12-5:00 pm – Purchased separately @ $495 or included in your MAIN SUMMIT 2 or 3-day Ticket. TOPICS: Technical Services & Diagnostics Roundtable How Diagnostics Impact The Full Claim Lifecycle Guided Diagnostics: Pros and Cons Technical Publications, Creation & Utilization Cutting Edge Diagnostics Equipmenent & Technologies Service Labor Times Development & Trends OTA’s Discussions…

The Future Is Now. Unlock EV Service & Aftersales Opportunities Extend your stay from the Service & Warranty Lifecycle Summit OR just join us for the single event. 10/22-23 | Vehicle Service & Warranty Lifecycle Summit 10/24 | EV Service, Operations & Aftersales Summit Key topics to include: Exploring New Services & Revenue Generation For…