HAPPENING SOON Don't Miss Out! Service & Warranty Lifecycle Summit (Oct 19-21)

Service Warranty Lifecycle Summit

Service & Warranty Lifecycle Annual Summit 2026: Oct 19-21

Analytics, Data, and Service: Fuel For A Customer-First Connected World

Click here to visit the FULL SUMMIT SERIES SITE

MAPconnected’s Summit Series unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Dive into key case studies on data integration, analysis and action, leveraging top-tier processes and tech innovations that reduce friction and lead to increased product quality. Connect with over 200 peers, gaining priceless insights and practical strategies to fortify your warranty lifecycle roadmap.

 

 

 

 

CARS Protection Plus

President & CEO

Cummins

Executive Director Global Warranty

Stellantis

Head of Global Process & Methods - Supplier Quality Development

Crown Equipment

Director of Customer Service

General Motors

former Global Vice President Customer Care & Aftersales

Bridgestone Americas

Director Customer Quality Engineering

Stellantis

Director NA Warranty Recovery

ServiceNow

Senior Director of Global Automotive Go-To-Market

Mack Trucks

Warranty Program Manager Lead

Kia America

Director Warranty Ops. & Tech. Assistance

Slate Auto

Warranty Manager

Sedgwick

Senior Vice President Global Business Development

Consumer Reports

Director Technology Policy

General Motors

Warranty Performance Manager Interior and Exterior

Sensata Technologies

Senior Warranty Manager

Upstream

VP Data Intelligence & AI

Garde Solutions

CEO

International Motors

Warranty Associate Director

General Motors

Manager Global Warranty Strategy and Operations

MR Insights

former Global Warranty Strategy Manager, Ford Motor Company

Ford Motor Company

former Global Lifetime Warranty Chief

Toyota Motor North America

Former General Manager Purchasing

Truepic

President and Co-Founder

Nissan Motor Company

Deputy GM Warranty Group America

WarrCloud

Chief Operating Officer

Pegasystems

Client Executive

JD Power

Former VP Research Product Development

Kia America

Warranty Operations National Manager

General Motors

Manager GPSC Warranty Performance

DeNooyer Chevrolet

Service Manager

Circuitry.ai

Sr. Dir Warranty & Service Contract AI Solutions

Advantage Technical

Solutions Architect Vehicle Services Group

Ford Motor Company

Director Technical Hotline

Hyundai Motor America

Senior Manager Advanced Diagnostics

The Car Conservatory

Founder

Warranty Week

Editor in Chief

Kia America

Senior Techline Communications Manager

Consumer Reports

Policy Fellow

STAR

Executive Director

Toyota Motor North America

Manager Field Technical Services

Ford Motor Company

Business Analytics Specialist

General Motors

Global Warranty Project Coordinator

Ford Motor Company

Technical Hotline Operations Manager

Safety Research & Strategies

President & Founder

General Motors

Assistant Director Warranty Performance

American Battery Solutions

Service Methods and Tools Engineer

Stout

Director Disputes Claims & Investigations

Location:

Westin Southfield Detroit

Start:

October 19, 2026 12:00 pm ET

End:

October 21, 2026 5:00 pm ET

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